Fred Anderson Toyota of Charleston

impressive service Spencer Meredith and Alesha Durr (not sure of last name) helped me get into an excellent car after I lost mine in a car accident. They were professio Spencer Meredith and Alesha Durr (not sure of last name) helped me get into an excellent car after I lost mine in a car accident. They were professional, courteous, knowledgeable and most of all, seemed to really care that I had not just "a" car but the right car for me. The dealership was beautiful... best I've ever been in... great experience. after having my "baby" destroyed by a drunk driver I was not sure I'd be able to get into a comparable car due to not having anything to trade in and the insurance company not giving me enough to allow for a substantial down payment. But they helped me get the financing I needed that I can handle with the peace of mind of a great bumper to bumper warranty. Great service... yes I would recommend them. More

Best car buying experience to date! Extremely friendly staff who were never pushy; we never felt like we were being coerced into making decisions we weren't comfortable with. The Fred An Extremely friendly staff who were never pushy; we never felt like we were being coerced into making decisions we weren't comfortable with. The Fred Anderson associates were honest, relatable and helpful. They also expedited our car buying process to the best of their ability. We would absolutely recommend them to others and plan to be lifelong buyers with them! More

Exceptional Service Department I purchased a 2012 Camry from this dealership a year ago. We purchased the family plan in addition to the automobile so that we could take advantage o I purchased a 2012 Camry from this dealership a year ago. We purchased the family plan in addition to the automobile so that we could take advantage of regular service and lifetime free oil changes. This has been a great deal since I drive 35,000 miles a year. I have worked with several of the service team members. The person who takes the appointment to the inside service team of Leroy, Tony, and others. I have never had such a great experience in customer service as I have had with this team. I have owned cars for the past 30 years. When looking at our next purchase Fred Anderson is at the forefront because of the overall experience we have had with both the service and sales team. Thank you very much for putting customer service at the front of all you do. Bob Hyland More

Another excellent experience Incredible sales service! Extremely attentive to my needs. I loved working with both Ryan and Emily. I was impressed how Emily and Ryan worked on a sa Incredible sales service! Extremely attentive to my needs. I loved working with both Ryan and Emily. I was impressed how Emily and Ryan worked on a sale together. It's no wonder I've been working with Toyota for 9 years. I follow Don Hesher around! More

Excellent introduction to Toyota Our experience at Fred Anderson Toyota was the best experience we have ever had in purchasing a car. Eric, our sales person, explained all the safety Our experience at Fred Anderson Toyota was the best experience we have ever had in purchasing a car. Eric, our sales person, explained all the safety features first. Then we drove the car and were sold. The closing and financial service was very fast and extraordinarily easy. After all the paperwork was finished,Eric took the time to show us in detail the many features of the car. I would highly recommend this dealersh More

Wonderful experience! It took us several months of searching to find the perfect vehicle. Our experience at Fred Anderson was wonderful from the first phone call. We we nev It took us several months of searching to find the perfect vehicle. Our experience at Fred Anderson was wonderful from the first phone call. We we never pressured, and the sales staff were wonderful. John Arent was an excellent salesman. He not only got us a wonderful deal, but made the process easy and stress free. I returned with my daughter the following week so that the vehicle could be reconditioned and cleaned (since they did not have time to do it the day we purchased). My daughter had fun playing in the children's waiting area, and it made the hours pass quickly. Overall we have had superior service and will be loyal Fred Anderson customers! More

Great Experience Sales person definitely not a fan for starters! Had it not been for family and friends highly recommending them.I would have turned around and left. Sales person definitely not a fan for starters! Had it not been for family and friends highly recommending them.I would have turned around and left. This team really works hard to find the car you want and the financing is more than resonable. More

Waste of time Bought a car from here that was pretty new. Drove it off the lot and the window broke. Also the car started to smell like cat pee which you couldn't t Bought a car from here that was pretty new. Drove it off the lot and the window broke. Also the car started to smell like cat pee which you couldn't tell when test driving due to the amount of cleaner they used to cover it up. Dropped the car off to have everything fixed and was told we could pick it up the next day. Turns out they are closed on Sundays so you can imagine how annoying it is when you live 45 minutes away and planned your whole day to picking up the vehicle. And don't waste your time making an appointment for an oil change. It's going to take minimum 2 hours regardless of your appointment time even though they lie to you and say an hour. More

"Anderson Toyota made my car buying easy" Both Shane and Don made my first time buying experience excellent. They were very helpful and really helped me get the best deal! I will recommend the Both Shane and Don made my first time buying experience excellent. They were very helpful and really helped me get the best deal! I will recommend them to others! More

Amazing customer service experience from start to finish. I received a follow up call within 5 minutes of the initial inquiry on the vehicle I was interested online. It was smooth sailing after that. Excell I received a follow up call within 5 minutes of the initial inquiry on the vehicle I was interested online. It was smooth sailing after that. Excellent customer service and pricing. More