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Fred Anderson Toyota of Charleston

Charleston, SC

4.9
6,082 Reviews
Welcome to Our New Dealership Fred Anderson Toyota of Charleston is part of the Anderson Automotive Group, which has been serving the Carolinas since 1955. The Fred Anderson staff is totally committed to giving you fast and friendly service for all of your automotive needs. A big part of our commitment means looking for ways we can help make Charleston a better place to live. That's why Fred Anderson Toyota of Charleston recently sponsored the American Lung Association's Fight For Air Run/Walk, and the Charleston County Schools Music For Kids program. Better Trade-in Value We know that getting the most for your trade may well be the deciding factor in where you purchase a vehicle. So all of our expert appraisers are well-trained in evaluating vehicles. We use the latest regional and national vehicle data to see what your vehicle is worth locally and in other parts of the country, and whether or not we could sell your vehicle elsewhere. And if you bring in a written trade offer from Carmax, we guarantee to pay you more for your car -- or we'll pay you $100! All of this means Fred Anderson Toyota of Charleston offers you the most for your trade. For an estimate on what your vehicle is worth today visit the Fred Anderson Toyota of Charleston's Value Your Trade page today. Get Pre-Approved in Seconds | View Your Credit Score Whether you have good credit or bad credit, Fred Anderson Toyota of Charleston has a variety of financing options that will help get you driving in no time! We can show you how to lower your monthly payment with a Toyota Lease, and how to take advantage of the latest Toyota Rebates and Incentives. Fred Anderson Toyota of Charleston can also help you Get Pre-Approved In Seconds from the comfort of your own home. Now more than ever, we make it easy for you to get new and used car loans in Charleston SC. Online Service Scheduling The Fred Anderson Toyota of Charleston Service Department gives you the ability to schedule all of
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2100 Savannah Hwy

Charleston, SC

29414

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Showing 6,082 reviews

February 17, 2023

Everyone there was very helpful. Told Eric what I wanted and he was quick to help. More

by pwautry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 17, 2023

Mike was great. He was very polite and no pressure salesman. I had a very good experience. More

by Michele72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Fred Anderson Toyota of Charleston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2023

Used to be a solid shop to go to for Toyota repairs and may be for some, however I've had too many disasters take place. On the "Family Plan" maintenance, double check the service done before you leave the More

by element-granule.0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Listed
Feb 16, 2023 -

Fred Anderson Toyota of Charleston responded

If I had a real name it would make it easier for me to follow up and look into everything, If I could please get a call back I'd greatly appreciate it so I can get involved. When another company says "it looked like" we like to take a look at the footage of your car being serviced to confirm. As far as body damage it's the same thing. We would like to look at the cameras and can tell right away if or if not there's previous damage. As far as the wear and tear items go there's a lot of variables that go with that so it's a little vague and would love some more info to dig into for you. Please feel free to reach out so I can get an actual name to look up and I look forward to digging into all your concerns. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Feb 19, 2023 -

element-granule.0j responded

I would HOPE that communication in your department would help you figure out who I am. If NOT, that means there are more people like myself that do not know to review you on this site. At this point, you’ve had multiple opportunities to correct the issues, and each time there was a new one that came about. Needless to say, I got rid of my car because of the repairs caused by your shop. I love Toyota as a brand, but unfortunately can not recommend your dealership.

February 16, 2023

I have been to other dealers that treat you like a number. The folks at fred Anderson toyota made me feel at ease through every step More

by kenandcindy50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Laurence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Poling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Fred Anderson Toyota of Charleston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Feb 17, 2023 -

kenandcindy50 responded

Please dont change your customer service. I have been a toyota customer for 30 years and this was by far my best experience

February 14, 2023

Exceptional customer service experience from start to finish so I highly recommend this awesome dealership More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Fred Anderson Toyota of Charleston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 13, 2023

As a lifelong GM customer I had an expectation that was exceeded almost immediately. The employees of Fred Anderson showed what a great car buying experience should be. Brent was fantastic at understanding More

by Johncalvin27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Poling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Fred Anderson Toyota of Charleston responded

Fred Anderson Toyota of Charleston would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 10, 2023

Awesome dealership, great customer service. They won’t let you leave until they make you happy. I highly recommend Fred Anderson Toyota of Charleston to all Charlestonians’ More

by tonydris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hesher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gladwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Fred Anderson Toyota of Charleston responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 10, 2023

Eddie Cooks did a great job. He helped me find exactly what I wanted, and taught me how to use all the new features. More

by Scott Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Cooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Fred Anderson Toyota of Charleston responded

Scott, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Eddie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 10, 2023

Brent is a fantastic and knowledgeable sales person. Very friendly and made the transaction go smoothly and quick! More

by Kaitlinvachon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Poling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Nunnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Fred Anderson Toyota of Charleston responded

Thank you so much for leaving this awesome review of our dealership. Brent truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 06, 2023

Matt Gladwell was very helpful. He is very friendly and honest. He answered all our questions and if he wasn’t sure of the answer he would get the answer. He wasn’t pushy like mo More

by sweetpsnyder10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gladwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Fred Anderson Toyota of Charleston responded

Thank you so much for leaving this awesome review of our dealership. Matt truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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