Fred Anderson Toyota of Charleston - Service Center

Great experience on this visit Your service department helped us replace a battery that we had purchased from you guys and the warranty had recently expired. Your Rep got a new, upg Your service department helped us replace a battery that we had purchased from you guys and the warranty had recently expired. Your Rep got a new, upgraded battery at a pro-rated cost. We were very pleased. More

Service and Maintenance of our vehile We were greeted in a very professional and courteous manner. The service on vehicle was professional and efficiently done with OEM parts. The price of We were greeted in a very professional and courteous manner. The service on vehicle was professional and efficiently done with OEM parts. The price of service was very reasonable. They honored their coupons and discounts. Even though they are an hour away we go there because we trust them with the care on our car. More

Toyota tacoma Tony is awesome! I have never had a bad or negative experience at Fred Anderson Toyota. Always treated with respect and they listen to your conerns. Tony is awesome! I have never had a bad or negative experience at Fred Anderson Toyota. Always treated with respect and they listen to your conerns. More

davids service went in for tire rotation service and all went very smooth. they also checked multi point inspection....all was good. polite service and friendly serv went in for tire rotation service and all went very smooth. they also checked multi point inspection....all was good. polite service and friendly service, i think my advisor was matt or matthew...? he was great though. More

90,000 plus mile service check up for my 2011 AVALON Great service from the time I stepped out of my vehicle until the time I got back in to leave. Service representative was very conscientious and atten Great service from the time I stepped out of my vehicle until the time I got back in to leave. Service representative was very conscientious and attentive. Explained all that need to be done and the time frame needed. Also provided extra information about my vehicle which I was unaware of. Great experience and most helpful to me. Looking forward to my next service appointment. More

great service Sami was very friendly and provided great customer service. He worked very hard to get me the best deal possible on my Toyota Rave4. He called me a fe Sami was very friendly and provided great customer service. He worked very hard to get me the best deal possible on my Toyota Rave4. He called me a few days after I purchased the vehicle to answer all remaining questions I had. More

READ THIS FIRST! GET MATT WORLOCK! Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every ten or fifteen minutes. Also, my key faub never worked from the beginning even with a battery replacement. Matt scheduled me an appointment with the service department. After running a diagnostic the service department informed me of a software update for my car that would cost me a 60$ plus dollar fee for an update that my 160 point inspection said was already installed. As for the key faub they wanted to charge me 335$ for a replacement because the battery was supposedly drained by a short. The 160 point inspection also states two master keys are present. I immediately text Matt Worlock to see if there was anything he could do considering I've had the vehicle less than two months. Honestly, I wasn't expecting much help but I was completely wrong. True to his word Matt had my back. After talking with the service department all my issues were corrected free of charge thus providing me with a true 160 point inspection. IF YOU GO TO FRED ANDERSON GET MATT WORLOCK. At a bulk dealership it is important that you work with a salesman who is true to his word. I was lucky and got Matt; you should too! Thanks also to Andy in the service department for being so flexible and honest. More

Quick Service Call day Monday morning to get an appointment for my 30k mile service Was able to schedule an appointment immediately same day. On arrival, car was Call day Monday morning to get an appointment for my 30k mile service Was able to schedule an appointment immediately same day. On arrival, car was taken away, and returned earlier then expected. Chivas, the service tech who helped me, was nice, knowledgeable, and even helped me purchase running boards for my truck More

professionalism and efficiency professionalism of technician Leroy Jones and work being done in time frame promised; comfort of waiting area and friendliness of staff in general; wi professionalism of technician Leroy Jones and work being done in time frame promised; comfort of waiting area and friendliness of staff in general; will recommend to others More

Excellent efficient service I had a very good experience at Fred Anderson Charleston. Leroy Jones is a very efficient service consultant & I will seek him out again next visit. I had a very good experience at Fred Anderson Charleston. Leroy Jones is a very efficient service consultant & I will seek him out again next visit. More