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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
304 Reviews

304 Reviews of Fred Anderson Toyota of Charleston - Service Center

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June 11, 2017

Quick and best service in Charleston Leroy was my service tech. I could not have been happier with the friendly service that I received. I would highly recommend Toyota of Charleston to More

by Stuart A Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Jones
Jun 12, 2017 -

Fred Anderson Toyota of Charleston responded

Hi Stuart and thank you for the great feedback! I'm so happy to hear that you have enjoyed your visit here at our dealership! Leroy is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 10, 2017

Great Service I come in every 3 months for my life-time service to my Toyota which never has any other issues and Amy in service was just a pleasure to work with. A More

by KC Toyota Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy in service
Jun 12, 2017 -

Fred Anderson Toyota of Charleston responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 17, 2017

Horrible service I made an appointment for 6:30am, the earliest appointment they had. When I arrived on time, my car was taken back. After waiting an hour and a half I More

by Mattmac0137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Bruggerman
Feb 06, 2018 -

Fred Anderson Toyota of Charleston responded

This should have never happened and I greatly apologize for your experience. Thank you for your feedback as it will be reviewed and looked into.

April 27, 2017

Maintenance Really convenient and accomodating. Always very friendly. Explained in depth all that went into my car's service and when to return. Would highly reco More

by brit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Jenkins
Apr 28, 2017 -

Fred Anderson Toyota of Charleston responded

Brit, thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team was very friendly and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Awesome I love them because they care, very helpful. I would recommend anybody to go there and buy a car. Eddie is my favorite financial guy. Awesome work More

by Ieashya Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Nuttall, Regina Wescott
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for your feedback, Leashya. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eddie. Please let us know if we can ever help you in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Scheduled service Service rep was very helpful. He is very knowledgeable of the Toyota vehicles. He is courteous and willing to take the time to answer all of your ques More

by Buddy 61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nicely
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thanks for your outstanding review! We're glad to hear that our team was very helpful and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Scratch on new car Purchased a new Corolla from Fred Anderson after we came home I noticed a small scratch on the passenger back panel. I called our salesman Mark Searcy More

by Mini buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Searcy
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Mark made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Best customer service!!! Fred Anderson Toyota is my favorite. I look forward to taking my car in because they always treat me so well. When you go, ask for Chivas Porter. He i More

by CLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chivas Porter
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Chivas and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 28, 2017

Best service dpt Clean, professional, courteous and on time. What more can you ask? I was totally pleased from the moment I walked thru the door from start to finish. More

by Jack Smythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wood?
Jan 30, 2017 -

Fred Anderson Toyota of Charleston responded

Jack, thank you for sharing this great feedback with us. We feel our service department is what makes Fred Anderson Toyota of Charleston special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 19, 2017

Scheduled maintenance We have been customers here for about 12 years. We have bought two cars and have had our maintenance service done here. A friendly, helpful, courteous More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
Jan 20, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last twelve years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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