Fred Anderson Toyota of Sanford

Very good job at Fred Anderson They were able to get me in a car after very difficult circumstances. Awesome customer service. Did everything they could to get me a vehicle. They were able to get me in a car after very difficult circumstances. Awesome customer service. Did everything they could to get me a vehicle. More

Great Dealership and Great People Love my new 4 Runner! They gave me a super deal, and the follow up and service has been stellar so far. Looking forward to a long and happy relation Love my new 4 Runner! They gave me a super deal, and the follow up and service has been stellar so far. Looking forward to a long and happy relationship! More

Car is Great, Quality of service Not So Much Perhaps the problems started when I asked the saleswoman who she was. I had spoken to another woman and did not want to be cutting the first woman off Perhaps the problems started when I asked the saleswoman who she was. I had spoken to another woman and did not want to be cutting the first woman off, from a possible sale, because the second woman had called. I was given the explanation from the second woman, Alexia, that the first woman (Lauren?) was in the internet department. Maybe the problem came from me telling Alexia to stop call me 'Sweetie'. As I explained to her, I understand the whole southern, pet-name thing, but the relationship was not personal, it was supposed to be professional and I was probably old enough to be her grandmother, not her Sweetie. But wherever they started, the problems certainly were there, and still are present. I had some reluctance in the final decision because of the lack of pre-owned certification on the dealer's part and that I Iived in another state. After my husband had several conversations with people in the dealership, he felt comfortable making the purchase. He sets to work at making this final decision and delivery of the car as a surprise for me, to be delivered on Valentine's Day, telling Alexia and all involved this would be a surprise. Do not call me. Do not email me. Fat chance of that happening as there were phone calls by Alexia and emails to my address instead of my husband's. Two days before my bright red car was supposed to arrive in my driveway the surprise was completely blown. Then when the car arrives, my name is not on the paperwork anywhere. My husband was asked to send my DL info, which he did, but that did not seem to be good enough to put my name on the paperwork. Nevermind the fact that I started the entire sale process to begin with. So we send Alexia back to NC with our money and all the paperwork to get straightened out. Last week I hear from Alexia, asking me if I have gotten the paperwork? That did not seem very professional but whatever, no, 10 days after she left here with our check, no we still had not received any paperwork. Now it is March 7th, the car was delivered on February 14th. We sent a cashier's check and to date do not have any paperwork on my car. The temporary tags expire in about 10 days and I have nothing to get my VA plates with. So what are we supposed to do? She said it was being sent by land mail when she called. Nothing has been delivered. Final comment: The awful detailing product used as a fragrance in my car is almost unbearable, and I do not have allergies. I still have to drive with the windows open. Tomorrow I will make a second purchase to attempt to reduce some of the smell. I am not certain how you get away with using such strong chemicals. More

xxxxing awesome min fing awesome , Chan provided a free loaner and got the work done promptly. They fixed an expensive transmission problem for a bargain. The transmissi fing awesome , Chan provided a free loaner and got the work done promptly. They fixed an expensive transmission problem for a bargain. The transmission fix was inventive and provided a more robust fix for future use. More

My car's first service. I'm very happy with the maintenance service my car received. However, I'm still waiting for the my all weather floor mats and simoniz treatment. The I'm very happy with the maintenance service my car received. However, I'm still waiting for the my all weather floor mats and simoniz treatment. The dealership was very excited to sell these products, but there is no motivation to complete the deal. Where do we go from here? More

very helpful everyone was really nice but the finance person acted like he really didn't want to be there I used my bank instead of financing with them.it seemed t everyone was really nice but the finance person acted like he really didn't want to be there I used my bank instead of financing with them.it seemed to upset him because he said it would take longer. and I had to get gas right after we left. More

Great First Experience First time financing experience, great salesman. Was very informative throughout the whole process and guided us the whole way through. Very friendly First time financing experience, great salesman. Was very informative throughout the whole process and guided us the whole way through. Very friendly meanwhile we had to wait for my documentation to clean. Left happy and a few days received a follow up call to check on me if everything was still alright. Would recommend Toyota of Sanford to anyone. More

professionalism I’m always struck by the professionalism & upbeat nature of the people who work at Fred Anderson Toyota. I’ve been pleased with the way they keep me i I’m always struck by the professionalism & upbeat nature of the people who work at Fred Anderson Toyota. I’ve been pleased with the way they keep me informed about the status of the service being rendered. Most importantly, I feel this dealership is up front and honest. More

It was great Everyone was very helpful and worked hard to help us get the best rate possible. We were very pleased. We are happy with our car and the people who he Everyone was very helpful and worked hard to help us get the best rate possible. We were very pleased. We are happy with our car and the people who helped us. Thank you. More