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Fred Anderson Toyota of Sanford

Sanford, NC

4.5
1,983 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,983 reviews

May 16, 2018

Quick and Fast Got my truck in quick and fast for my service. Friendly too. Thank you so much. The service department Call me when my truck was done. More

by MICHAELWT77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark, Jeff DeMeyer
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Michael, we're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback! Enjoy your newly serviced truck.

May 16, 2018

Service people The people at friendly but time management has consistently been an issue. Customers are given an appointment and the wait is almost always 1.5 hours More

by MYQTCADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther White
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the honest feedback. We're looking into the waiting time issue and we'll be sure to have a faster process next time you come around. We look forward to taking care of you again soon.

May 16, 2018

Disappointed The only problem I had when they service my vehicle they did not put down paper mats and I had just cleaned my carpet and my mats and they had a sligh More

by JASONDUNIGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Butler, Jay Baker
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Jason, thanks for the positive feedback. We've let our technicians now about the paper mats so it shouldn't be a problem again. We're glad you still enjoyed your service. Come again soon!

May 16, 2018

best sales person ever we went to the dealership and were there only about 3 hours which is pretty good when you get a car financed. The sales man really explained all about More

by bsjcna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Chaplin
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

We're so happy to hear you had a great experience with us. Thank you for your feedback. Looking forward to seeing you again soon. Enjoy your new ride!

May 15, 2018

Car purchase Andre gave us excellent service we would buy from there again and always go there for service we appreciate the friendliness thank you very much. More

by jberryhillhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Ellis, ANDRE CANNON
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks so much for the great review! Our team is thrilled to hear about your recent visit and that you enjoyed your experience. Come again soon.

May 15, 2018

No communication I was never told how long it would take who my service advisor was and I had to call to see if my car was done More

by ashleyhenson.ah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Ashley, thanks for the review. We value you as a customer so we take your feedback very seriously. We'll inform you about your wait time next time around, apologies. We look forward to taking care of you again.

May 14, 2018

Great sales representative! El automobile esta increíble! Mr. Jordan nos hico sentir como familia. Habla un poco de español pero encontró a alguien más para que entendiéramos tod More

by M.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : x x
May 17, 2018 -

Fred Anderson Toyota of Sanford responded

Hola! Muchas gracias por las cinco estrellas. Nos dá mucho gusto que hayas encontrado el auto indicado y que nuestros empleados te ayudaron durante el proceso. Disfruta tu nuevo Toyota!

May 14, 2018

Great experience for first time Toyota owner. The dealership (Fred Anderson Toyota of Sanford) was easy to find. Good directions by Google Maps. I enjoyed the drive. Fred Anderson Toyota of San More

by FLYCATCHER245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not familiar with with the employees. I don't know the names of the people.
May 22, 2018 -

Fred Anderson Toyota of Sanford responded

We're so pleased to hear you had a positive experience with our Service Department. Thank you for stopping by and for the feedback!

May 14, 2018

Toyots of Sanford service works well for me. Toyota of Sanford has a great service department. I really like how they take the time to explain what the issues (if any) are with my vehicles and th More

by JDSTANBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The nice lady that checks you out as well, Luther White
May 22, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback to our Service team.

May 14, 2018

All Around Great Experience Every Time I scheduled the company 2015 Toyota Corolla for regular maintenance. The scheduler was courteous and efficient. I was promptly greeted in service th More

by Esposito-Principle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan, Kyle, Jimmy, Ms. Loyd, Paula, Jeff, Jeff DeMeyer
May 22, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the kinds words. We're glad to hear everyone in our Service Department treats you with respect and courtesy; we'll pass your praise along. We look forward to taking care of you again soon.

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