Fred Anderson Toyota of Sanford

Inspection Chan is your number one employee,all went well people are nice,all went well fast and easy"........,,,,,car was h was nice But chan and ju,Ian Chan is your number one employee,all went well people are nice,all went well fast and easy"........,,,,,car was h was nice But chan and ju,Ian the best More

Lacy was. Very easy to work with and helpfull. The dealership was a very easy experience in purchasing a car and explained every question that we had. The employies were. Very helpfull. I would ver The dealership was a very easy experience in purchasing a car and explained every question that we had. The employies were. Very helpfull. I would very recommend this dealership and Mr lacy Tripp to any one purchasing a car. More

Very Nice. Not there long. they were very NICE. I wasn't there long.. Question: Why don't I get COUPONS? Other customers tell me they get COUPONS. Please let me know. Thanks they were very NICE. I wasn't there long.. Question: Why don't I get COUPONS? Other customers tell me they get COUPONS. Please let me know. Thanks More

Absolutely Outstanding Customer Service! I could not possibly be more satisfied with my experience at Fred Anderson Toyota of Sanford. I purchased a 2014 Toyota Corolla LE Premium on 4/25/18. I could not possibly be more satisfied with my experience at Fred Anderson Toyota of Sanford. I purchased a 2014 Toyota Corolla LE Premium on 4/25/18. First, I will say that my demonstration drive was highly enjoyable. I learned a lot about the vehicle, and there was no pressure whatsoever to buy. I have never purchased a Toyota, so I had a lot to learn about the features and benefits of the vehicle I was driving. When it came to negotiation, the process was a breeze and was very reasonable and comfortable. One day after taking delivery of the vehicle, my Entune model 100150 multimedia system with navigation unfortunately stopped functioning. As the vehicle was out of its manufacturer's warranty and it had not qualified for an extended service contract with its nearly 90,000 miles, the dealer was technically under no legal obligation to repair or replace the head unit. This is where Fred Anderson Toyota of Sanford truly set themselves apart from every other dealer I've dealt with. Working collaboratively with my sales person Jonathan Nyquist, the store's General Sales Manager Charles Ellis, and their Finance Director Jason Bell, we reached an excellent solution. The team agreed that the dealership would split the cost of a brand new radio with me. The job was $1,000, and I did not have the $500 in cash to pay at the time for my half of the job. Jason in finance was able to negotiate with my lender to have my half of the radio replacement added to my financing, which only increased my payment by a couple of dollars. The team in the parts and service department also exceeded my expectations. My new radio was coming from California, and we expected it to arrive in about 5 days. Only two days after the parts department ordered the unit, I received a call from Chan Coleman in the service department letting me know that I could come in immediately to have the radio installed! The installation took under one hour, and my radio is now functioning perfectly. About one week after I purchased my vehicle, I received a mystery package in the mail from the dealership. The package contained two Fred Anderson Toyota of Sanford coffee mugs and two bags of delicious cookie cups! The company was even so kind as to include the recipe for the delicacies they sent, and I'll certainly be baking them in the future. I cannot thank the team at Fred Anderson Toyota of Sanford enough for their hard work and dedication. This dealership has raised the bar for the entire industry. I highly recommend Jonathan Nyquist as a sales representative if you are in the market for a new or pre-owned vehicle. I also had very positive interactions with Robert Jordan and Johnathan Whitfield in sales, going on very enjoyable test drives with each of them. Thank you to Shannon Jones in the Internet Department for providing information on availability over the phone prior to my visit to the lot! I was treated with the highest level of professionalism and respect every step of the way by each member of the team at Fred Anderson Toyota of Sanford. It is clear that this automotive group is dedicated to achieving the highest level of customer satisfaction and retention, and I absolutely plan to do business with them in the future. More

Buying a new car Robert Jordan was very personable and patient. He explained the functions of the Highlander and made me feel comfortable driving a larger SUV than I Robert Jordan was very personable and patient. He explained the functions of the Highlander and made me feel comfortable driving a larger SUV than I am accustomed. More

Drove in then drove away with a different vehicle Overall, it was a great experience. Robert Jordan was super. It's astonishing to me that he's only been in the industry for a bit over five months. Ot Overall, it was a great experience. Robert Jordan was super. It's astonishing to me that he's only been in the industry for a bit over five months. Other folks that I encountered were very friendly and helpful. I feel like I got a fair deal and I'm thrilled with my 2017, slightly used RAV4. More

Short waiting time for my daughter brought the car in. I don't know what more you want on here. I may not purchase another Toyota. for my daughter brought the car in. I don't know what more you want on here. I may not purchase another Toyota. More

Always fast and accommodating Whenever I take my car in for service at Fred Anderson Toyota of Sanford, they always complete the requested work in a timely manner. They let me kno Whenever I take my car in for service at Fred Anderson Toyota of Sanford, they always complete the requested work in a timely manner. They let me know exactly what they are going to do, and do not do anything without my approval. They even let me know if there are more expensive services that will need to be done soon so I can plan ahead. More

Lie to get you there I called to ask if a Tacoma is saw online line was available for me to come look at. They told me it was and made an appointment for me to come look a I called to ask if a Tacoma is saw online line was available for me to come look at. They told me it was and made an appointment for me to come look at it that same day. I went to the dealership to find out the truck is in South Carolina but I can look at what they have currently. Wow! They lied to me just to get me on their lot. More

Quick smooth deal I went in looking for the best deal on a 2018 tacoma. Met with Courtney and told her what i wanted and a couple minutes later the exact truck was foun I went in looking for the best deal on a 2018 tacoma. Met with Courtney and told her what i wanted and a couple minutes later the exact truck was found. After about 30min of negotiation we reached the price i wanted. Then eddie made it to easy to make it official. They were easy to work with and hope to continue to deal with them in the future. More