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Fred Anderson Toyota of Sanford

Sanford, NC

4.6
1,990 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,990 reviews

May 01, 2018

Excellent Service was done quickly and efficiently and people were friendly. The shuttle service was much needed and appreciated and the driver was a wonderful More

by BKCOBB56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember names
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for choosing us for your service needs! We'll pass your praise along to our team.

April 30, 2018

They was helpful and the service was quick. Thanks guys. Everyone was very help. They was very attentive. The service was quick and prompt. The seating area was clean. They had refreshments and coffee. They More

by BARBIEKEJ1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweet lady who took my money. She was a doll, Geoffrey Ahlmark, Luther White, Jeff DeMeyer
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the review! We look forward to taking care of you again soon.

April 30, 2018

Great staff and good waiting area Great staff helped me figure out my needed services. There was a large, clean waiting area as well with a child area, tables, couches, coffee, bottled More

by joeaugelloiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark, Luther White, Jeff DeMeyer
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review, Joe. We're happy to hear our waiting area was comfortable and that the whole service experience was enjoyable. We look forward to taking care of you and your vehicle again.

April 30, 2018

No appointment, no problem Car was towed in. Took me with no appointment. Technician talked me through releasing gear shift to get it in neutral over the phone. Great communi More

by Rickwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive feedback! We're glad our team solved your issue quickly. Come again soon!

April 28, 2018

Someone was looking out for me. I was greeted with an open door and smiles, willing helpers, and offered food and drinks. Mr Gomillion explained what was best for me and why. I was More

by Scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Gomillion
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the kind words! We're thrilled to hear everyone in our team was attentive and helpful during your visit. Enjoy your new ride!

April 27, 2018

Three ( actually four ) visits to get a tire plugged. "Low tire" warning light was on and I kept getting blown off that it was the weather or some othert lame excuse. After personally using my tire gauge More

by bobandfrances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Fred Anderson Toyota of Sanford responded

We're sorry to hear about your recent experience with our Service team. To further address your situation, please call our General Manager, Greg Davison, at (919) 895-6516

April 27, 2018

Pickup purchase Sale was relatively quick and easy. Went in Saturday afternoon and concluded the sale about 40 minutes later. Picked up the truck on Monday at 4:30. More

by dean_moser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Geiger, Charles Ellis, Jason Bell
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Dean, thank you for taking the time to write us a review! We value you as a customer, so we're happy to hear your recent visit went smoothly. We look forward to taking care of you again.

April 26, 2018

Toyota Avalon 40000 mile service Despite some computer problem during check in, completed service including oil change and tire rotation. Applied coupons to reduce cost of service. En More

by RCSMITH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback. We're thrilled to hear you enjoyed our waiting area and that your service was finished in a timely manner. Come again soon!

April 26, 2018

Great work! Brought my vehicle in to have a DVD player installed and it took a little longer than expected but it was worth the wait because my kids enjoyed it la More

by Rdp28390
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark, Luther White, Jeff DeMeyer
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review. We're glad you enjoyed our service even if took us a little longer than expected. Thank you for choosing us!

April 26, 2018

Byron was Great! Customer Service was the best I ever had! My brother also works and I will be coming back once my first service appointment is due More

by reggie2890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Butler
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Reggie, thank you for the five-star review. The best you've ever had? We're honored! Please come back soon so we can treat you to the best customer service around.

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