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Fred Anderson Toyota of Sanford

Sanford, NC

4.6
1,985 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,985 reviews

April 02, 2019

Disappointed Dropped my car off then was called to pick it up. Only to find out no oil change or tire rotation had been done had to wait an hour for them to finish More

by KVKING09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Gomillion, Charles Ellis, Wade Berard, Freddy Davis, SEAN VIDINHA
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review. Feedback like yours helps us improve, so we appreciate it.

April 02, 2019

Great customer service! We loved our interaction with everyone at Fred Anderson of Sanford. Everyone was incredibly helpful and courteous, and we felt like we were in good ha More

by RY.SMITH0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bell
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

We love to hear stories like this from our customers. Thanks for choosing us for your vehicle needs!

April 02, 2019

Happy and fulfilled Great service, friendly staff, wonderful experience. We are completely satisfied with our new 2019 Toyota Corolla. We are happy to recommend Fred Ande More

by ByrdCorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Long, Jason Bell, Freddy Davis
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate you recommending us! Thank you for the positive review.

April 01, 2019

Fast, simple, perfect Brad was awesome through the entire short process. Kept everything moving along and great senses of humor. Will ask for him when I need another vehicl More

by JOENINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for leaving this positive review!

March 31, 2019

Rip-off They tried to get me to buy a 200.00 service I didn't need and I was charged over 100.00 for an oil change and tire rotation. More

by Dawn2kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Fred Anderson Toyota of Sanford responded

Dawn - we're sorry to hear you're unhappy after your visit with our service department. We'd like to discuss this with you in further detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

March 31, 2019

Excellent Customer Care I have contacted Lacy several times about different vehicles that he had posted on Facebook. Lacy is always quick to respond and to offer as much deta More

by QuestionKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacy Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the 5 stars! We look forward to helping you in the future.

March 31, 2019

Had an amazing experience. I was greeted by Tiani. She was very knowledgeable. I literally just went in to look but by the end I left with a car. Everyone there was super nice. More

by muzickjunky308@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Berard, Tiani Caldwell
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Awesome! Thank you for stopping by and enjoy your new vehicle.

March 30, 2019

Wayne, in sales, was terrific. Wayne recognized our needs and found the right vehicle for us. After a couple of weeks, we are still pleased that we came home with this car. More

by George72
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion, Jason Bell
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thrilled to hear you had a terrific visit with us. Enjoy your new car!

March 29, 2019

Great Service! I had no problem getting an appointment at my convenience. I was called to pick up my vehicle it was washed and everything was done to my expectation More

by CLEO_BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant (don’t know his last name) work in manenance.
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for leaving this positive review of our service department, Cleo!

March 28, 2019

New car purchase The process was a little slow, but after two days we received our new car which was delivered from Hickory to the dealership with only the hiccup of o More

by rmkenwright1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddy Davis
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for leaving this positive review!

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