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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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June 11, 2019

Bad sensor on 2006 Toyota Highlander They quickly determined the problem. With my ok, they ordered a new sensor and installed it the next day! Could not have expected more! They are gr More

by 1WWILLIAMSZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name.
Jun 14, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for reviewing our service department! Just doing our job - glad we were able to get you back on the road quickly!

June 10, 2019

A little too long I had a 7:30 appointment for oil change and state inspection. My car wasn’t ready until after 9:00. Seems like a long time. More

by LINDAWARN214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know who work on my car
Jun 12, 2019 -

Fred Anderson Toyota of Sanford responded

Linda - thank you for the feedback. We will be sure to address this with our team members.

June 09, 2019

Tire balance and Tonneau cover install This visit was great. They kept me informed and answered all my questions and addressed my concerns. I will recommend this dealership to all my friend More

by EJM32003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davison
Jun 12, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for spreading the word about our service department! Looking forward to helping you again in the future.

June 09, 2019

First Service for new vehicle. Polite, Friendly, and Helpful. No issues. No complaints. I would not hesitate to recommend Fred Anderson Toyota of Sanford to anyone else needing a More

by JASONBALGOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars, Jason!

June 06, 2019

Oil change I went in thinking that I wasn’t going to be helped since I didn’t have an appointment but they took me in and changed the oil in my car in a great ti More

by danilopezxx12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Jun 08, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for trusting us with your vehicle servicing needs. We appreciate your review and look forward to seeing you again!

June 06, 2019

Service They always do an excellent job with my oil change. This time the 30,000 mile stuff was recommended. It wasn’t quite to that point but close enough. T More

by pm81344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5 star review! We look forward to helping you again in the future.

June 04, 2019

Good service . It ran a little longer than expected, however I didn’t mind the wait. The only issue experienced was that the service person failed to inform me tha More

by val2thdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can pull name up ??
Jun 08, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review! We apologize for the issue you experienced and will address this with our team members.

June 03, 2019

Oil Change Great service! Very professional Team members! I was in and out in aound an hour. Briefed me on services done and future services. I had no issues and More

by chrisprescott98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for rating our service department with 5 stars, Chris! Looking forward to helping you again in the future.

June 02, 2019

Toyota of Sanford will always be my dealership.. Bought truck at Hendricks of Fayetteville, they tried to pull a scam on me and probably others for insurance claims. I will never take my truck back t More

by LISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
Jun 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the 5 stars, Lisa! We look forward to helping you for years to come.

May 30, 2019

Necessary Review They have great costumer care very fast and experienced at Fred Anderson I will definitely be back and recommend to all my family and friends More

by NECESSARY.CHARLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Chaplin, Freddy Davis
Jun 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review!

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