Fred Anderson Toyota of Sanford - Service Center

I always get great service I didn’t have an appointment on a Saturday morning and was able to get worked in before noon. Thanks everyone for your great customer service I didn’t have an appointment on a Saturday morning and was able to get worked in before noon. Thanks everyone for your great customer service More

Great Service The staff really go out of the way to make things happen and there’s nothing bad that can be said. This is one of the main reason I come Here to have The staff really go out of the way to make things happen and there’s nothing bad that can be said. This is one of the main reason I come Here to have my vehicle serviced. More

Service with a smile! The Sanford dealership is an awesome place They have always took great care of my vehicles and I’d recommend them to everyone. My 5th Toyota and id The Sanford dealership is an awesome place They have always took great care of my vehicles and I’d recommend them to everyone. My 5th Toyota and id not change a thing. Service after the sale. More

Great service as usual I have a 2013 Tacoma that has 40k miles on it. The tires are not worn to the wear indicators but the service folks recommended replacement due to the I have a 2013 Tacoma that has 40k miles on it. The tires are not worn to the wear indicators but the service folks recommended replacement due to the age of the tires and some signs of dry-rot. The tires have a date code of 2011 so they are 7 years old - a key indicator they needed close inspection. The service folks at Toyota of Sanford did the right thing and recommended replacement. I took their recommendation and put new "shoes" on the truck. I don't want to have a tire come apart at 75 MPH on US 1. Safety first! Jimmy gave me a ride to a nearby store so I didn't get wet walking in the pouring down rain! Great teamwork. More

Unusually long wait time. Awful service. Came in for just an oil change and nothing else and I didn't get out of there until 1pm! My arrival time was around 10am. Have been go Awful service. Came in for just an oil change and nothing else and I didn't get out of there until 1pm! My arrival time was around 10am. Have been going here since we moved to Sanford 4 years go and never experienced this and am seriously considering going elsewhere because it was an unreasonable amount of time to wait. Plus, my car went dead when I was up in Cary two days later. It is now at an auto repair shop and I am without a car. The man at the repair shop, after it was towed, fooled a round with a couple of things and got it started. I am not a "happy camper". More

It’s a qualified 5 Star My service tech was the five star. There is one I would not recommend. But mine and the other two work with the customer I used to chalk it up to a pe My service tech was the five star. There is one I would not recommend. But mine and the other two work with the customer I used to chalk it up to a personality dispute with the one but I don’t think he gets customer service. The service department pretty much decides for the customer if they would buy a car from you. And my last service rep went the extra mile and took care of the issue The other was clueless. So ask for Geoffrey he is pretty awesome and if you work at the dealership you need a few more like him and you will sell more cars because people will no you care. The reason? Because he does. More

Another Good Experience We had another good experience with our local Fred Anderson Toyota. We will be back soon. Thank you again for taking care of vehicle needs. We had another good experience with our local Fred Anderson Toyota. We will be back soon. Thank you again for taking care of vehicle needs. More

Amazing experience This dealership is the best. All the staff care about all their customers. I have never had this kindness with any place but them. I live in Spring La This dealership is the best. All the staff care about all their customers. I have never had this kindness with any place but them. I live in Spring Lake but rather go to Sanford instead of Fayetteville. Excellent job, everyone deserves a pat on the back... More

5 Star Customer Service from Service Rep Luther White I gave Fred Anderson Toyota of Sanford a 5 Star Rating because of the EXCELLENT CUSTOMER SERVICE I always receive from my Service Rep, Luther White. I gave Fred Anderson Toyota of Sanford a 5 Star Rating because of the EXCELLENT CUSTOMER SERVICE I always receive from my Service Rep, Luther White. Luther always treats me with respect and honesty and he always accommodates me with my appointments even when it's last minute. I work in Raleigh but I bring my car to Sanford because of the home town service that I ALWAYS receive. I would recommend anyone to bring their car to Fred Anderson of Sanford and I would also recommend them to ask for Service Rep Luther White always!! More

Routine maintenance Quick and easy drop off and service. Everything was done sooner than I anticipated, and all was covered under Toyota Care, so I was thrilled. Quick and easy drop off and service. Everything was done sooner than I anticipated, and all was covered under Toyota Care, so I was thrilled. More