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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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June 23, 2018

Service on Highlander Great! Staff are friendly and professional! Kyle is very professional and easy to talk to! Also spoke with Wayne Gomillion regarding future purchase o More

by Betty12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle James
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Betty, thanks for the great review! We're glad you've made us your local Toyota dealership and that our team was flawless. See you again soon!

June 20, 2018

Beware of this dealership deceitful business I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was r More

by PJPSV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chan Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Geoffrey Ahlmark , Luther White, Jeff DeMeyer, Bryan Shaw
Jun 25, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the feedback and for choosing us as your local Toyota dealership. We're sorry to hear your most recent experience wasn't up to your standards, so we'd like to speak to you directly. Please get in touch directly with our General Manager, Greg Davison, at (919) 895-6516.

June 20, 2018

Good place to go. The service is excellent. The staff is friendly and very helpful. The waiting area is clean with free refreshments. The wait time is very reasonable. More

by Buiescreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the kind words! We're thrilled to hear you enjoyed everything about your recent service visit, from the staff to the snacks. We look forward to taking care of you and your vehicle again soon.

June 20, 2018

Great job, great service Service is great and customer appreciation is top notch. Jeff is always nice and has the paper work ready to go and if there is an issue they fix it r More

by NBKNOX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark , Jeff DeMeyer
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the review! We really appreciate you as a customer so we're glad to hear everything went smoothly during your service visit. We'll let Jeff know he's doing a great job. See you again soon!

June 19, 2018

Great Service As Usual I took my 2017 Tacoma in for its 20K service. I was greeted and asked if there was anything else that needed attention. I said that the wipers neede More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Matt, thanks for the great feedback. We're very happy you're enjoying your Tacoma and that you're taking good care of it. We're always pleased to help our customers get back on the road quickly. See you again soon!

June 19, 2018

VERY PROFESSIONAL CREW Was an extensive repair (about 12 hours labor), fortunately under warranty! Nice, clean loaner Corolla. Called, texted me when my chariot was ready. More

by Engineer10388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Hi - thank you for the five-star review! We're very happy to hear your Corolla got repaired under its warranty! Let us know if there is anything else you need!

June 19, 2018

Amazing customer service! Had the best customer services! Geffory my customer service rep answered all my questions and concerns. I had some issues I needed to take care of wit More

by BRENAE520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Brenae, thank you so much for the kind words. We're very happy to hear Geoffrey and the team took amazing care of you and your car. We look forward to serving you again.

June 19, 2018

Tried to take advantage.. Went in for a check engine light diagnosis. After waiting for almost 2 hours I was quoted 450.00 to fix the repair. I was then told that the part was More

by robster317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luther White
Jun 25, 2018 -

Fred Anderson Toyota of Sanford responded

Robster - Thanks for your detailed feedback; we value you as a customer. We offer competitive prices on our parts and factory-certified service, so we're sorry to hear about your recent experience. Please get in touch with our General Manager, Greg Davison, at (919) 895-6516 so we can look further into your issue.

June 19, 2018

Service for 2016 toyota avalon They got me in and out twenty five minutes ahead of normal. Great value for me, my days are always full so time is valuable. Thank you. More

by Avaloncountry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for choosing us for your service needs! We value our customers' time so we always offer professional, fast service. Enjoy your newly serviced Avalon!

June 16, 2018

15k service Very efficient! Got me in and out in 30 minutes, nice waiting area to relax. Service appointment process was easy with many times to choose from. More

by JHEDRICK12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall. Sorry.
Jun 27, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for your feedback! We're thrilled to hear you had an amazing experience at with our Service Department. Come again soon!

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