Fred Anderson Toyota of Sanford - Service Center
Sanford, NC

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
Service on Highlander Great! Staff are friendly and professional! Kyle is very professional and easy to talk to! Also spoke with Wayne Gomillion regarding future purchase o Great! Staff are friendly and professional! Kyle is very professional and easy to talk to! Also spoke with Wayne Gomillion regarding future purchase of vehicle. He was very comfortable to talk with. I will definitely return to Sanford when I decide to buy.? More
Beware of this dealership deceitful business I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was r I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was required to keep the Fred Anderson lifetime power train warranty. I asked for a copy of that lifetime warranty but they could not provide it. Beware, this dealership does not change your oil every 5K mikes (they change it every 10K miles ) but require you to bring your vehicle in every 5K in an effort to find something they can charge you for. When I bought the truck the salesman told me this dealership knows people trade/buy on an average of every 3-5 years so they know the lifetime warranty will never have to be used by the consumer. Very friendly people and the service work is great just a deceitful business More
Good place to go. The service is excellent. The staff is friendly and very helpful. The waiting area is clean with free refreshments. The wait time is very reasonable. The service is excellent. The staff is friendly and very helpful. The waiting area is clean with free refreshments. The wait time is very reasonable. More
Great job, great service Service is great and customer appreciation is top notch. Jeff is always nice and has the paper work ready to go and if there is an issue they fix it r Service is great and customer appreciation is top notch. Jeff is always nice and has the paper work ready to go and if there is an issue they fix it right away. More
Great Service As Usual I took my 2017 Tacoma in for its 20K service. I was greeted and asked if there was anything else that needed attention. I said that the wipers neede I took my 2017 Tacoma in for its 20K service. I was greeted and asked if there was anything else that needed attention. I said that the wipers needed to be changed, and was told that was no problem, and that there was a sale on new wipers. ToyotaCare doesn't cover wipers apparently, but with the sale price, I only spent $32 on new wipers, installed. I bring my (leased) Tacoma in for service every 5K miles and always receive great service. The waiting room is comfortable, has free water, coffee, tea, and hot cocoa. There is a TV with comfortable seating, tables with chairs, and there's even a kids play room. I highly recommend Fred Anderson Toyota Sanford! More
VERY PROFESSIONAL CREW Was an extensive repair (about 12 hours labor), fortunately under warranty! Nice, clean loaner Corolla. Called, texted me when my chariot was ready. Was an extensive repair (about 12 hours labor), fortunately under warranty! Nice, clean loaner Corolla. Called, texted me when my chariot was ready. Kudos for their service. I'm a happy camper. More
Amazing customer service! Had the best customer services! Geffory my customer service rep answered all my questions and concerns. I had some issues I needed to take care of wit Had the best customer services! Geffory my customer service rep answered all my questions and concerns. I had some issues I needed to take care of with my vehicle and Toyota got the job done! Thank you Geff!! More
Tried to take advantage.. Went in for a check engine light diagnosis. After waiting for almost 2 hours I was quoted 450.00 to fix the repair. I was then told that the part was Went in for a check engine light diagnosis. After waiting for almost 2 hours I was quoted 450.00 to fix the repair. I was then told that the part was 224.00, an hour and a half labor and 75.00 for the diagnosis. The part was a mass air flow sensor and online for 39.00. I ended up buying the part from the parts department at a better price than quoted because it is a Toyota OEM part and I've had this 4runner 13 years. My problem was with the service department wanting almost two hours labor for a 15 minute job. I took the part home and I was able to change it myself in 10 minutes. I understand that you need to make money to stay in business but to try to charge almost two hours labor for a 10 minute job is a little excessive. More
Service for 2016 toyota avalon They got me in and out twenty five minutes ahead of normal. Great value for me, my days are always full so time is valuable. Thank you. They got me in and out twenty five minutes ahead of normal. Great value for me, my days are always full so time is valuable. Thank you. More
15k service Very efficient! Got me in and out in 30 minutes, nice waiting area to relax. Service appointment process was easy with many times to choose from. Very efficient! Got me in and out in 30 minutes, nice waiting area to relax. Service appointment process was easy with many times to choose from. More