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294 Reviews of Fred Anderson Toyota - Service Center
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July 08, 2017
Hassle-free purchase Sipping coffee whilst waiting for or car to be serviced, Preston introduced himself. He showed professionalism at the highest level. To cut to the ch Sipping coffee whilst waiting for or car to be serviced, Preston introduced himself. He showed professionalism at the highest level. To cut to the chase, Preston answered all my questions, worked hard to get us the best deal and the follow up questions were answered promptly and accurately.. More
by NCCanary
June 28, 2017
Rude service from service advisor Booked online. Was treated rudely said I didn't have an appt. I Asked for an estimate on replacing fan. Sat in waiting room 2 1/2 hours before Bri Booked online. Was treated rudely said I didn't have an appt. I Asked for an estimate on replacing fan. Sat in waiting room 2 1/2 hours before Brian Houck even checked Back with estimate. he was rude and made me feel stupid. More
by Roxiedoodle
Employees Worked With
BRIAN HOUCK
May 14, 2017
Pleasant I chose to rate well because Jeff is the one who made sure we left happy and answered all out questions even 2 months after purchase. I chose to rate well because Jeff is the one who made sure we left happy and answered all out questions even 2 months after purchase. More
by Ryanhaws1
May 08, 2017
Comfortable Steve made me and my husband very comfortable he helped us fine the perfect car at the perfect price would come to him again when I need another car Steve made me and my husband very comfortable he helped us fine the perfect car at the perfect price would come to him again when I need another car More
by Kincy
Employees Worked With
Steve Daniel
April 24, 2017
Came in for service and left with new car I brought my car in for service and while we were waiting my wife and I walked around looking at the Rav4's. She fell in love with one and it must hav I brought my car in for service and while we were waiting my wife and I walked around looking at the Rav4's. She fell in love with one and it must have been Karma because when we went back into showroom Mike Lee was there and Mike has sold me numerous vehicles so we started talking and the next thing I realized was that I was buying that car for my wife. Mike has always been great to work with and before I knew it I was sitting in front of Chris signing papers. I have been buying cars and trucks from Fred Anderson for over 10 years. Would not go anywhere else. More
by ddittmer
April 20, 2017
Simply Awesome! My family and I have been going here for years! And we love it! The past couple of times I have gone in for service, I have gotten to speak with Salva My family and I have been going here for years! And we love it! The past couple of times I have gone in for service, I have gotten to speak with Salvatore...or "Sal" as I know him. He is awesome!! He has been so incredibly helpful and always does what he can to make sure our experience is top notch. Thank you "Sal" and thank you Fred Anderson! More
by J
Employees Worked With
SAL TINERVIA
April 11, 2017
Fixed a dent I brought a used grand prix back to the dealership that I had purchesed just a week ago. It had a dent on the right front quarter panel and that was c I brought a used grand prix back to the dealership that I had purchesed just a week ago. It had a dent on the right front quarter panel and that was causing the door to pop. They fixed the dent and the door doesnt pop anymore. The assistant sales manager Jay Tejani was very helpful. More
by TheBesy
Employees Worked With
Jay Tejani
March 27, 2017
Mike Toy and My Sales Experience I went to Fred Anderson Toyota after being disgusted with some other big name dealerships in Raleigh, NC. These other dealerships were wanting me to I went to Fred Anderson Toyota after being disgusted with some other big name dealerships in Raleigh, NC. These other dealerships were wanting me to buy cars with fairly obvious problems that I pointed out to them after I test drove them. Unfortunately, these dealerships were in a huge state of denial After hearing basically the same excuses, I went to Fred Anderson on Glenwood Avenue to the preowned lot. Mike Toy is a wonderful person to deal with for a used vehicle. I had many questions which he answered for me, and if he did not know he asked someone else. The sale was smooth and organized. Although I had to go back to the lot a few times to straighten out details he stood by his word during the sale. They go to great lengths to try to please customers. More
by wppinefolia
Employees Worked With
Bryan Andersen (New Toyota), Mike Toy
March 21, 2017
Bryan HARRISON Bryan Harrison, was and is excellent to work with. He was not pushy but laid back and friendly. He took his time and answered all of my questions. Bryan Harrison, was and is excellent to work with. He was not pushy but laid back and friendly. He took his time and answered all of my questions. He has followed up with me to make sure the car was being satisfactory and if I had any questions which he answered. I would highly recomend to anyone looking to buy or just for questions about a car. More
by Kenneth Spainhour
Employees Worked With
February 15, 2017
Poor service; didn't advise of problems during inspection Went in for routine 15,000 mile inspection under warranty. They said they "cleaned" the cabin filter. They dusted it off and installed upside down b Went in for routine 15,000 mile inspection under warranty. They said they "cleaned" the cabin filter. They dusted it off and installed upside down blowing bad odors back into cabin! I personally inspected filter when I took it back in for second time. It was absolutely filthy!!! Incompetent. It should have immediately been brought to my attention! I'll NEVER go back. More
by Mick
Employees Worked With
Unknown
