Fred Beans Subaru

My experience I had a lot bad experience at dealerships in general, so I was kinda skeptical. But it was a pleasure working with Keith Butler very friendly, welcomi I had a lot bad experience at dealerships in general, so I was kinda skeptical. But it was a pleasure working with Keith Butler very friendly, welcoming and accommodating. I wanted the forester xt but they didn't have it in stock so I would have to order it. I wasn't too crazy about the 4 to 8 week wait. But Keith worked his magic and I got my forester xt within a week. I wanna thank Keith for his service. Looking forward to do future business with you, thanks. More

WONDERFULL EXPERIENCE THANK YOU KEITH !!!!!!!!!!! It was a long time since I bought a car, and not looking forward to the quick make a deal salesman. From 'the start the women who contacted me my phon It was a long time since I bought a car, and not looking forward to the quick make a deal salesman. From 'the start the women who contacted me my phone was so pleasant and kind. When I got to the dealer ship I had the pleasure of meeting Keith Butler. He was patient and very thorough explaining every detail along the way. He literally spend hours with me on my first visit. Unlike the first dealer ship I went that I spent maybe an hour there with a test drive, and was handed a printed piece of paper with a price and payment with no explanation of anything. Needless to say Keith got the sale. When I returned to pick up my car I felt so welcome even special. Anthony Colloi went over all the paperwork, he was very relaxing, and did not miss a beat, I was very at ease signing the contracts. Everyone at Fred Beans that day gave me so much attention I felt the were thank full for me buying a car from them. What a great team I would recommend these people to anyone. I KNOW I MADE THE RIGHT DECISION!!!!!!!!!!!! THANK YOU ALL More

Felt right at Home!! This was my first car buying experience so naturally I was excited and over the moon but I was also very scared and nervous. When first walking into t This was my first car buying experience so naturally I was excited and over the moon but I was also very scared and nervous. When first walking into the dealership I was greeted my Keith Bulter, who not only helped me find everything that I need but he made my experience wonderful! We had some problems along the way with banks but Keith worked diligently to help overcome any obstacle that we faced along the way. He made me feel like family and welcomed. Keith was able to put in my first car and for that I sincerely thank him and will forever be thankful for his hardwork, patience and work ethic as he truly made my dreams come true! And that is the reason why I will only come Fred Beans on Subaru from here on out! Thank you Keith! More

Josh was so great! I was wandering around the lot looking at cars when Josh popped by and managed to answer all the quirky and picky questions I had after test driving w I was wandering around the lot looking at cars when Josh popped by and managed to answer all the quirky and picky questions I had after test driving with another salesperson who did not have the knowledge I needed. So, I was so pleased that Josh was technically astute and patient enough to bother with each question I had. He continued to help me out beyond the sale, making sure I understood my car completely. I love his enthusiasm for Subaru, and his general excitement for me that I was purchasing one for myself. Josh was not a pushy salesperson and I would recommend him to friends because of that. More

Great Dealership and Salesman My wife and I had moved into the area about 2 and 1/2 years ago. She drives a 2010 Outback and we began getting it serviced at Fred Beans Subaru in D My wife and I had moved into the area about 2 and 1/2 years ago. She drives a 2010 Outback and we began getting it serviced at Fred Beans Subaru in Doylestown, since it was a few miles down the road from us. We were very impressed with the service we had received with her car and when it was time for me to buy a new car, we wanted to go with Fred Beans Subaru. We stopped in on a Saturday morning to look at cars and test drive an Outback. Keith, our salesman, took us for a test drive, and spent some time going over the car and answering our questions. We did not feel rushed or pressure to buy. So, when we made the decision to buy a new car, he made it very easy for us. Any question we may of had, he always responded in a timely manner. Keith is friendly and was very knowledgeable about the car, buy process, and always got us answers to our questions. Overall, a very pleasant experience and enjoyable for us. More

Purchasing a good good used car Our salesman was very pleasant and informative on our used Jeep purchase.Answered all questions we had very professionally and courteously . Will reco Our salesman was very pleasant and informative on our used Jeep purchase.Answered all questions we had very professionally and courteously . Will recommend salesman to others. More

Fantastic Dealership and Salesman The visit at first was just to look around and maybe test drive a car or two, but Keith turned it into a great experience and a fast and easy buy. Onc The visit at first was just to look around and maybe test drive a car or two, but Keith turned it into a great experience and a fast and easy buy. Once we told him what we were looking for he immediately found some nice used cars to fit our criteria. He said if you don't love it there are plenty more to look through, but we found the one right away. We came back the next day to complete the purchase. Keith was by far the most personable and helpful salesman we had in a long time. More

Wouldn't go out of my way to go to this dealership If you want a very smooth and professional experience, and don't mind paying a good deal more than you should for your car, this is the place for you. If you want a very smooth and professional experience, and don't mind paying a good deal more than you should for your car, this is the place for you. Tl;dr = Pretty good experience, not surprised they are knowledgeable and professional (they are paid to be), took a couple hours longer than it should have, got me a 6% interest loan (which is quite high), but worst of all they charged me 130% of the price of the car (didn't find out until later when my bank checked the value) after insisting that it was "fairly priced" so they wouldn't come down on the price at all. I believe the majority of the people giving 5-star price ratings didn't actually compare the prices with other places or Kelly Blue Book. Most of the positive reviews on here are something like, "Keith is incredible!!!1 Keith found me a car quickly that was within my budget, and he knows a lot about Subarus!" I'm not one to leave negative reviews, but seriously? Of course any salesman at any dealership is going to be able to find a car within your budget, as long as your budget isn't extraordinarily low. And of course the salespeople know about Subarus... it's a Subaru dealership. So anyway, in all honesty, the experience was actually great here, much like everyone else says. They will sit you in a clean chair in a clean room with a professional and not-too-pushy salesman. They didn't lower the price a cent from what was on the sticker in the lot for me, insisting to me that they price their vehicles fairly, so they don't come down on the price. They then offered me 100 dollars on a trade-in Kelly Blue Book told me was worth $1,200. I was only expecting about 600 dollars, because I know they have to make a profit, but they only offered me 8.3% of what Kelly Blue Book told me my car was worth. I was surprised - so of course I didn't sell it to them and I sold it myself for the $900 dollars it was easily worth. Next, they checked with 4 or 5 banks to get me a loan (I have over 700 credit score), which was sort of annoying because that many credit checks lowered my credit score fairly substantially. After all this, I would still have given a 4-star review. But today, 2 months after the purchase of my 2012 Subaru Legacy, I tried to refinance my loan with a different bank (because the 72 month loan they got me had 6% annual interest, which is absurd), and received some bad news from the bank - turns out that the "fairly priced" car is only worth 70% of what I bought it for, and the bank will only finance up to 120% of what they deem is the value of a car, which basically means that I am stuck with a terrible loan. More

Unexpectedly easy This was my first car buying experience. I was very aprehensive and expected to be hassled into a purchase by a pushy sales person. My husband and I w This was my first car buying experience. I was very aprehensive and expected to be hassled into a purchase by a pushy sales person. My husband and I were pleasently surprised that this was not the case at all. Keith was knowledgeable, helpful, and easy-going. He sensed right away if I wasn't in-love with a car and moved on to another. It made the car-buying experience way less stressful and more enjoyable. More

Horrible experience This was without a doubt one of the worst car buying experiences I have ever had when I shopped a used Subaru Tribeca at Fred Beans Subaru. My wi This was without a doubt one of the worst car buying experiences I have ever had when I shopped a used Subaru Tribeca at Fred Beans Subaru. My wife and I showed up there at around 3:30 on a Saturday afternoon to look at a Tribeca. We stood outside for about 15 minutes looking at the vehicle until we finally went inside to get help. I had assumed it was just they were busy but there were several salespeople sitting there doing nothing. There were two women that were sitting at their desks and would not even look at us. We awkwardly stood there with our 3-year old milling around a car we had no interest in looking at in hopes someone would at least address us. A few more awkward minutes go by and finally someone asks us if we are being helped. We told him we were not and mentioned why we were there. He did not introduce himself and did not even acknowledge my wife being there. I stayed in the showroom while he got the car for her to stay with my daughter. They took the car out for a test drive. During the time they were gone not even a single person looked at us. Not a wave or a smile. The entire staff I encountered seemed arrogant and rude. When they got back I asked if she liked and she did but was really put off by the dealership thus far. I had told the salesman that we had a trade and that I was fully aware that we were going to be "upside down" in it going into it. After almost an hour of waiting they finally appraised our vehicle. Mind you, for a Saturday this was not busy. After they got that the saleman came back with numbers on the vehicle. The worksheet came back with nothing but a down payment and a monthly number. I asked how did they arrive at this number (an uncompetitive number that I quickly figured out the details with a car payment calculator). What was the total we were financing, how much for our vehicle, what was the ARP (indicated that we have very good credit). He had no answers for any of this. I asked him to please get this info for me. He came back with the payment lower because the term was extended. He still was not even telling me how much we were paying for the vehicle. I had asked to speak to whomever was providing this info as I am not going to consider buying a car that I don't even have disclosed what I am paying for. He came back once again and told me the ARP. I just stared at him in shock because it's like he didn't even listen to my request to speak to a manger. I just told him I guess you guys are not interested in selling the car and your manager is not even trying to speak to me. At that point we left without anyone coming over to us or even trying to sell us a car. I can't begin to tell people what a total failure this was from top to bottom for this dealership. I don't even blame the salesman as he told us he was new. I blame his supervisors who were too lazy to even come out and introduce themselves to us. The vehicle they had was on there lot for about 75 days. They had a buyer who was ready to buy. I told them I was a Subaru guy that has an Outback and even a Subaru SVX as a secondary car and wanted to get my wife one too. They didn't have the decency to even come out and explain we can sell the car for X, give you Y for your car, and you pay Z. It's business so it won't always work out for both sides but these guys didn't even try. I had try to contact their GM via the Dealer Rater site. I got no reply so in 3 days I tried again through their website and got no reply either. I am stunned this place is so highly rated here. These guys are one of the worst dealers I ever dealt with on every level. They did everything wrong a dealer can do. On a related note, I went to their Nissan dealership the following week and bought a vehicle from them. We were treated with respect and made a fair deal. They took our trade and the asking prices were the same on a similar vehicle. Fred Beans Subaru doesn't care at all. More