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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
932 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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932 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

February 03, 2020

Fantatsic Good Job. The team was incredible and really went above and beyond to take care of my Jeep. Thank you to the team for this experience. Caitlin is b More

by greggm.harrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Lankford
Feb 03, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review Gregg!! We strive to always put customers first and to provide the best service possible, so it is great to hear we have succeeded! We look forward to working with you in the future and thank you again for choosing Fred Frederick!

January 28, 2020

Normal, everyday language, no condescension. Yes! Service Department is the best. What more I can I say?! (Waiting area in corner of showroom is pretty creepy, but I don't blame service dept. for More

by Maxie!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get names, sorry., Keith Hopkins
Feb 03, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for the 5 star review Maxie! Our team of professionals are dedicated to providing you and everyone else who visits Fred Frederick with only the best there is to offer. It’s so nice to hear that we helped to make your experience such a positive one!

January 28, 2020

Mama's new ride After dealing with Fred Fredrick's for the last 15 years, and buying through Jeff over years. Dealing with Frank Antonelli this time was a pleasure, More

by marsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David , John Ireland, Matt Hughlett, Frank Antonelli
Jan 28, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

On behalf us all of us at Fred Frederick, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Frank. We will be sharing your feedback amongst our team. Enjoy your new ride and please come visit us again soon!

January 22, 2020

Although reluctant to get in a situation with sales, my experience was excellent with Sandy Simpson from the minute I walked in. She is pleasant n well spoken and an asset to sales for various reasons. She More

by tuffdecision
Recommend Dealer
Yes
Employees Worked With
John Ireland, Matt Hughlett, Sandy Simpson
Jan 23, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for this great review! Our team of professionals are dedicated to providing you and everyone else who visits Fred Frederick with only the best there is to offer. It’s so nice to hear that we helped to make your experience such a positive one!

January 22, 2020

The dedication to go out there a way to make sure you're happy was impeccable. Rob our salesman made sure everything was perfect that we needed More

by bmc3773
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, Caitlin Lankford
Jan 23, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the awesome review!! We strive to always put customers first and to provide the best service possible, so it is great to hear we have succeeded! We look forward to working with you in the future and thank you again for choosing Fred Frederick!

January 20, 2020

Very Happy Called and made an appointment to have my Jeep serviced and Service agent was very helpful and friendly. On the agreed upon day I arrived and turned More

by byteme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the mechanic's name. Over the years they have worked on my vehicles and have done a very good job., Clark Wagner, Keith Hopkins, Rob Richardson
Jan 21, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate that you took the time to share your experience with Fred Frederick! Customer satisfaction is our priority and are so glad we were able to help you. Thank you again!

January 16, 2020

Service agent extremely polite I was a few minutes early and the service agent greeted me with a smile. He was ready for my car and everything went faster than thought. More

by capt6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Rob Richardson
Jan 21, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience with Fred Frederick! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 15, 2020

Repeat customer Every visit increases my confidence in this organization. We have purchased multiple vehicles from Frederick and they have always exceeded my expecta More

by mfalcone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service tech, Jeff Frederick
Jan 21, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for this great review! Our team of professionals are dedicated to providing you and everyone else who visits Fred Frederick with only the best there is to offer. It’s so nice to hear that we helped to make your experience such a positive one!

January 13, 2020

Jeff was professional, fair, and welcoming. We were especially pleased with our car-buying experience from start to finish. This made for a very memorable Christmas as we were able to have peace of mi More

by ursulapgardner
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Jan 13, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience with Fred Frederick! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 13, 2020

Always Great Service I have been using the Fred Frederick service center for years and they always do a great job in servicing all of our vehicles. Clark, Brian, Zach, Ke More

by jerry67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Brian Snow, Jeff Frederick, Clark Wagner, Keith Hopkins
Jan 13, 2020 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the awesome review, Jerry!! We strive to always put customers first and to provide the best service possible, so it is great to hear we have succeeded! We look forward to working with you in the future and thank you again for choosing Fred Frederick!

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