Fred Frederick Chrysler Dodge Jeep Ram, Easton

on time service Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electroni Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electronics and general questions about operations was more than willing to spend the time needed to understand these items. More

New Jeep Grand Cherokee Overland Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. T Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. The price was better than prices I researched and received from other dealers. I agreed to purchase the Jeep for the price quoted. There was no attempt made by either Jason or John to change the quoted price or to add items to the price. There was NO processing fee. Just the quoted purchase price plus the tax and tags. We agreed to complete the deal in two days when I would pick up the vehicle and sign the paperwork. When I arrived two days later, all the paperwork (as agreed upon) was ready and the Jeep was ready. The whole process was efficiently and professionally done. More

10K Service Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've re Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've received from these two gentlemen. More

Maintenance Service I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. More

Two car annual tune up Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 y Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 years! That says it all! More

In and out! Easy peazy! I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care of that as well. He was very polite and explained what was to be done. The repairs were done and I picked up my car. No surprises. More

service work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right More

Recall/service Took less time than expected. Service was reasonable in price. Good waiting area Inspected and diagnostic survey showed that need updating. I will Took less time than expected. Service was reasonable in price. Good waiting area Inspected and diagnostic survey showed that need updating. I will be back More

Absolutely Amazing I needed a full service, 3 recalls addressed, all new tires and an alignment on my 2016 Dodge Ram. The service staff was amazing and worked with my s I needed a full service, 3 recalls addressed, all new tires and an alignment on my 2016 Dodge Ram. The service staff was amazing and worked with my schedule to get this done. i was able to come in on a Saturday to have all of this work done and it only took 2 and a half hrs. The staff was extremely professional and really valued my time and schedule. The service technician even walked me around my vehicle to show me all of the work done prior to having me sign off on it. This is by far the best customer service i have ever experienced and i will continue to go to this service department More

I like Fred Frederick Jeep, Dodge & Chrysler in Easton! Scheduled service over the phone with Vic; timely appointment, friendly and professional staff . . . Keith arranged everything - car was serviced, ti Scheduled service over the phone with Vic; timely appointment, friendly and professional staff . . . Keith arranged everything - car was serviced, tires rotated as scheduled and I was on my way! More