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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
931 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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931 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

April 01, 2019

Love my MOAB! I love my MOAB. I can't wait to learn everything about it. Curtis was great to work with. This is my first Jeep. Thank you! More

by cmorris95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Price
Apr 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We are very happy to hear that you had a wonderful experience. We appreciate your business and are here if you need us. Thanks for choosing Fred Frederick!

March 28, 2019

Repeat service shifter error Fred Fredericks has worked very hard to correct this error, and with the help from Chrysler/Jeep found a problem that we think could of caused the pro More

by rich.taylor522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins, Victor Michael, Rick Marders
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your review, Rich! Our service department works hard to fix problems and ensure your vehicle is running at it's best. Thank you for choosing Fred Frederick!

March 26, 2019

Service recall Service was fast and facility was clean and neat. Service advisor was very professional and helpful. Timing was as quoted and vehicles completed as pr More

by rinkusp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Mar 27, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are thrilled that you are happy with the service that you received and appreciate you choosing Fred Frederick!

March 25, 2019

Great customer experience David Sutton was our salesmen and he took excellent care of us and provided a great experience!! Would recommend this dealership to all my friends More

by wagner9440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, David Sutton
Mar 25, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you very much for your positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

March 25, 2019

Excellent customer service Very pleased with the service and my visit. Thank you for making my Durango "new" again! It was a pleasure having you service my vehicle. More

by rickreese36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Mar 25, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the positive review! Customer service is one of our main focuses at Fred Frederick and we are so glad we exceeded your expectations!

March 22, 2019

Very Satisfied Repeat Customer Fred Frederick Dodge RAM Jeep has perhaps the best service department in the whole of Eastern Shore, Maryland. The service representatives are very pr More

by xcop6702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, David Sutton
Mar 25, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for leaving such a positive review! We are thrilled that you always have an enjoyable experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

March 19, 2019

Personnel are courteous, patient, professional and competent Purchased my Jeep at this dealership and have regular maintenance service done here since that purchase in 2011. Personnel are professional, courteous More

by aseeley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Victor Michael
Mar 19, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We are very happy to hear that you always have a wonderful experience and greatly appreciate your loyalty to Fred Frederick!

March 18, 2019

Upfront and honest Received the best price upfront with no hidden fees or extras like I found with other dealers. They were very prompt in getting back to me with inform More

by tyhickman70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, Jason Jones
Mar 19, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review and kind words! We are so happy to hear that you had an enjoyable visit compared to other dealerships. We appreciate your business and are here if you need us. Thanks for choosing Fred Frederick!

March 16, 2019

Too Expensive The service, dignity, respect displayed by your staff was superb. The quality of the work performed was beyond reproach, but the prices charged were a More

by premoja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Hopkins
Mar 18, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your review! We feel we have very aggressive pricing and although a deal was not reached, we are very glad you had a wonderful experience with our staff.

March 13, 2019

Professional, Honest dealership I've purchased my last 3 vehicles from this dealer. What's great about this dealership is the low pressure sales team. They strive to match you to th More

by BMALONE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Mar 13, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are so glad you hear you had a wonderful experience and greatly appreciate the continued loyalty to our dealership!

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