Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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954 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
No stress I scheduled an appointment to have my routine oil change while I waited for it. The service writer would come keep me informed of the progress, updat I scheduled an appointment to have my routine oil change while I waited for it. The service writer would come keep me informed of the progress, updated me on other services I needed and things I should plan for in the future. More
A great honest experience in car buying Personally worked with Jeff Frederick working within our budget to purchase a new Jeep Cherokee. Jeff was very thorough in explaining all the benefits Personally worked with Jeff Frederick working within our budget to purchase a new Jeep Cherokee. Jeff was very thorough in explaining all the benefits with GAP insurance and extended warranties. In all a very professional experience, a great place to buy a car. More
Great price w next day service Many reviewers for other dealerships complained about the inflated price of tires, Fred Fredrick was about the same price or less than all the others Many reviewers for other dealerships complained about the inflated price of tires, Fred Fredrick was about the same price or less than all the others I checked and you can't complain about that. More
on time service Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electroni Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electronics and general questions about operations was more than willing to spend the time needed to understand these items. More
New Jeep Grand Cherokee Overland Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. T Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. The price was better than prices I researched and received from other dealers. I agreed to purchase the Jeep for the price quoted. There was no attempt made by either Jason or John to change the quoted price or to add items to the price. There was NO processing fee. Just the quoted purchase price plus the tax and tags. We agreed to complete the deal in two days when I would pick up the vehicle and sign the paperwork. When I arrived two days later, all the paperwork (as agreed upon) was ready and the Jeep was ready. The whole process was efficiently and professionally done. More
10K Service Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've re Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've received from these two gentlemen. More
Maintenance Service I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. More
In and out! Easy peazy! I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care of that as well. He was very polite and explained what was to be done. The repairs were done and I picked up my car. No surprises. More
Two car annual tune up Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 y Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 years! That says it all! More
service work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right More





