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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.9
954 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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954 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

April 26, 2019

No stress I scheduled an appointment to have my routine oil change while I waited for it. The service writer would come keep me informed of the progress, updat More

by backcreekmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 26, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your positive review! We work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

April 22, 2019

A great honest experience in car buying Personally worked with Jeff Frederick working within our budget to purchase a new Jeep Cherokee. Jeff was very thorough in explaining all the benefits More

by JandJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate your positive review! We work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

April 20, 2019

Great price w next day service Many reviewers for other dealerships complained about the inflated price of tires, Fred Fredrick was about the same price or less than all the others More

by rhurley821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! We are so glad you hear you had a wonderful experience and greatly appreciate that you chose Fred Frederick!

April 19, 2019

on time service Friendly staff and very helpful with questions. The service manager Keith and Victor were very polite. The gentleman Rob that helped me with electroni More

by fbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Fletch Gowen, Keith Hopkins, Donnie Cooper, Rob Richardson, John Ireland, Jason Jones, Victor Michael, Rusty Rostien
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review! Your opinion matters to us, and we pride ourselves on our high customer satisfaction rating! We are so glad you hear you had a wonderful experience!

April 17, 2019

New Jeep Grand Cherokee Overland Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. T More

by gshoener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ireland, Jason Jones
Apr 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Mr. Shoener, thank you for your kind words! We are so happy to hear that you received great service from Jason. We will be sure to pass along the compliment. We appreciate your business and are here if you need us. Thanks again for choosing Fred Frederick!

April 17, 2019

10K Service Keith and Victor are totally awesome. They make sure everything is explained and taken care of. I bought this vehicle because of the service I've re More

by jamistuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Victor Michael
Apr 17, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

On behalf us all of us at Fred Frederick, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service dept so much that you decided to purchase a vehicle from us! We will be sharing your feedback amongst our team.

April 11, 2019

Maintenance Service I have always have had a good experience with customer service, the wait time and the services provided. Rick answered all my questions up front. More

by cindy.necaise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marders
Apr 15, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review, Cindy! We are thrilled that you were happy with the service that you received, as your satisfaction is our main priority. Thank you choosing Fred Frederick!

April 09, 2019

In and out! Easy peazy! I had scheduled an appointment for a recall issue. Keith informed me there was another recall issue I didn't know about and that they would take care More

by timbyrne7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your positive review. Tim! We are so thrilled that you were happy with the service that you received and appreciate you choosing Fred Frederick!

April 09, 2019

Two car annual tune up Always friendly. Always efficient. Jeff Frederick’s crew is the best. Our family has 14 vehicles acquired from Jeff’s dealership over the past 20 y More

by Matt General
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your review, Matt! We are elated that you continue to chose Fred Frederick for all of your vehicle and service needs. Thank you for being apart of our Fred Frederick family!

April 07, 2019

service work was done on time and fully explained, I have had all my vehicles serviced here and do not have a worry that the work will be done right More

by mdmoosehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Apr 10, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for leaving a review! We are thrilled that you always have an enjoyable experience as satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again!

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