Fred Frederick Chrysler Dodge Jeep Ram, Easton

Excellent and fast It was a fast and easy process. I will say, it was just a recall for seat belts. I haven’t been there for any other work. It was a fast and easy process. I will say, it was just a recall for seat belts. I haven’t been there for any other work. More

Warranty work Personnel at this Dealership always go out of their way to help you. The Dealership and service department are always clean. My Service Advisor (Vic Personnel at this Dealership always go out of their way to help you. The Dealership and service department are always clean. My Service Advisor (Victor) worked with me to find a date and time for my appointment. The warranty work was completed in the time frame that he said it would be. The work was completed to my satisfaction. More

Great friendly service Curtis was amazing. I would recommend working with him to anyone in the market for a new truck. He took the time to explain all of the aspects and app Curtis was amazing. I would recommend working with him to anyone in the market for a new truck. He took the time to explain all of the aspects and apps in the truck which I thought was awesome. More

Great service as always They always squeeze me in last minute if I'm having issues. Victor is always extremely communicative and resolves my issues quickly and efficiently. T They always squeeze me in last minute if I'm having issues. Victor is always extremely communicative and resolves my issues quickly and efficiently. The service center never tried to tack on/pressure me into unnecessary services to drum up business. More

Great The crew are always very helpful. Keith and Victor are excellent. Quick service and im confident in their abilities. They are very good at what they The crew are always very helpful. Keith and Victor are excellent. Quick service and im confident in their abilities. They are very good at what they do More

Very good Always helpful & honest.. they called us with an estimate which was great. the truck is a 2005 So we are trying to keep it in good shape . It di Always helpful & honest.. they called us with an estimate which was great. the truck is a 2005 So we are trying to keep it in good shape . It did have a recall which we took to Glen Burnie for airbags, but not like this dealership, will stay with Fred Fredericks More

Truck Recall and Maintenance Service They took my truck at the appointed time and finished promptly and efficiently all the work I had requested! I have been totally satisfied with all of They took my truck at the appointed time and finished promptly and efficiently all the work I had requested! I have been totally satisfied with all of my dealings with Fred Frederick since I bought my truck there in 2012! More

Great Service Department I was never a Chrysler buyer. I decided to try out the product several years ago. I am on my third truck. the truck. The dealership had a lot to do w I was never a Chrysler buyer. I decided to try out the product several years ago. I am on my third truck. the truck. The dealership had a lot to do with that. Friendly and helpful sales staff that make purchasing easy and hassel free. I have dealt with Fred Frederick for years. The service department has always been great to deal with. They will go out of their way to get you going which is important for anyone that uses a vehicle for work. More

Outstanding, as usual! This is our at least our 7th purchase from Fred Frederick. Fletch treated us with the utmost respect and consideration of our time. Jenn was very kn This is our at least our 7th purchase from Fred Frederick. Fletch treated us with the utmost respect and consideration of our time. Jenn was very knowledgeable and professional during the delivery process. More

Oil Change, Tire Rotation and Multi Pont Inspection Everyone was friendly, professional and customer service oriented. My vehicle was ready when promised and all work requested, complete. They even brou Everyone was friendly, professional and customer service oriented. My vehicle was ready when promised and all work requested, complete. They even brought my jeep to the door for me. More