Fred Frederick Chrysler Dodge Jeep Ram, Easton

A customer who knew what she wanted I called the dealership a day prior to going in and told them exactly what I wanted and needed and they were beyond prepared the next day when I showe I called the dealership a day prior to going in and told them exactly what I wanted and needed and they were beyond prepared the next day when I showed up. This was my first time purchasing a vehicle on my own and they were there and answered any questions I had every step of the way. They even were able to get the vehicle I needed in my price point. I would highly recommend this dealership! More

Great Knowledge of vehicle and ability to go the extra yard. Willingness to explain everything in not overwilling detail, but enough to understand. Thank y Knowledge of vehicle and ability to go the extra yard. Willingness to explain everything in not overwilling detail, but enough to understand. Thank you for being customer oriented. More

Engine light on Keith is always very helpful. He provided a loaner vehicle which was very helpful. Even though it was a busy day. He fit me in and my vehicle was fi Keith is always very helpful. He provided a loaner vehicle which was very helpful. Even though it was a busy day. He fit me in and my vehicle was fixed by the end of the day. More

Quick, professional, thorough and polite -- great on the phone, great in person, very satisfied customer. I bought a "new to me" used RAM elsewhere, and the Fred Frederick service department -- great on the phone, great in person, very satisfied customer. I bought a "new to me" used RAM elsewhere, and the Fred Frederick service department treated my like I bought something very new and very expensive from them! More

Fred Frederick is wonderful to deal with! I recently purchased a car for my daughter. Fred Frederick made the purchase so easy for me. When it was time for me to purchase a vehicle for mysel I recently purchased a car for my daughter. Fred Frederick made the purchase so easy for me. When it was time for me to purchase a vehicle for myself - I only went to Fred Frederick. They are wonderful to deal with... Such a great experience - thank you!! More

always very happy I m with this dealer over 25 years with over 10cars and vans and there service wars and is always 100% complete.Thank your Gays!!! I wish I cut have I m with this dealer over 25 years with over 10cars and vans and there service wars and is always 100% complete.Thank your Gays!!! I wish I cut have the sam results from my mercedes and rang rover Dealers. More

Airbag inflator replacement The service center manager greeted me promptly, listened to my issue, and gave me a very realist time for the service to be performed. He was actua The service center manager greeted me promptly, listened to my issue, and gave me a very realist time for the service to be performed. He was actually faster than he estimated. More

Service Called for a service appointment for my 2018 Charger Daytona. Headlights needed adjustment and were to low. Brought my car in and they corrected the i Called for a service appointment for my 2018 Charger Daytona. Headlights needed adjustment and were to low. Brought my car in and they corrected the issue in a timely fashion. I’ve been a longtime customer and have bought many cars and truck from Fred Frederick in Easton, Md. always top notch service and professionalism. That’s why I deal With them. I highly Recommend them for your sakes or service needs. More

Service I had a CD Player installed in our new Ram 3500. The service department did a great job and we're happy with the results. Our Service Writer, Keith Ho I had a CD Player installed in our new Ram 3500. The service department did a great job and we're happy with the results. Our Service Writer, Keith Hopkins, was very helpful including showing me how to operate the new set up. He also helped me get additional information I was looking for regarding the new truck. Everyone (Sales and Service) at Fred Frederick has been great to deal with. More