Fred Frederick Chrysler Dodge Jeep Ram, Easton

Great experience in a no pressure environment. The service and sales department are both excellent, everything is always fast and right to the point at a fair price. in a no pressure environment. The service and sales department are both excellent, everything is always fast and right to the point at a fair price. More

Emergency My Auto button came on and then the engine light. I immediately pulled over and called your service department. After a few questions, they told me My Auto button came on and then the engine light. I immediately pulled over and called your service department. After a few questions, they told me I could continue to drive but bring the car so they could check it out. When I called for an appointment later that afternoon, they told me they were 2 weeks out. I explained that I didn't want to drive my car with the engine light on, Keith Hopkins explained that he would try to work me in, but, it would not be a next day turnaround. They found out it was my car battery was bad not the Auto battery and but also the third injector had trouble. When I had pulled over the car had done some jerking, I guess that must have been associated with the 3rd injector. All the work was still under warranty. I am very thankful for the work they performed and how they handled my situation. One of the reason I purchased my jeep from you is because of your service department. They had done some work on my other jeep which I didn't purchase from you, but the professionalism was excellent. I promised myself I wouldn't forget when time came for me to purchase another jeep! I am a "jeep girl" so the Service Deparment is very important to me!!!!! More

Great experience Super experience Great sales people. I have been a customer of Fred Frederick for many years and have never had a bad experience. I’ve bought quite a Super experience Great sales people. I have been a customer of Fred Frederick for many years and have never had a bad experience. I’ve bought quite a few cars & trucks from them. Never a bad experience, that’s why i deal with them. Local hometown dealer, who treats people, like they are supposed to. I highly recommend them to all my friends and family. More

Exactly what I was promised. I return to Fred Frederick because of the excellent service department. Keith is true to his word and treats me respectfully. Everyone in the service I return to Fred Frederick because of the excellent service department. Keith is true to his word and treats me respectfully. Everyone in the service dept that I’ve spoken with or met is professional and courteous. More

Always great service I have A customer of Fred Frederick for many years and have never had a bad experience. I’ve bought quite a few cars from them. Never a bad experience I have A customer of Fred Frederick for many years and have never had a bad experience. I’ve bought quite a few cars from them. Never a bad experience, that’s why i deal with them. Local hometown dealer, who treats people, like they are supposed too. I highly recommend them to all my friends and family. More

Pleasant. I purchased my Jeep elsewhere and had a good experience purchasing a vehicle from them I changed to have my Jeep serviced at Fred Frederick. I am so I purchased my Jeep elsewhere and had a good experience purchasing a vehicle from them I changed to have my Jeep serviced at Fred Frederick. I am so glad I did. It is convienent, everyone is always a pleasure there and just an overall great experience. More

As good as possible under the circumstnaces. The service department tried to solve the problem of the sun visor cover not working properly, but unfortunately it was determined that a new mechanis The service department tried to solve the problem of the sun visor cover not working properly, but unfortunately it was determined that a new mechanism needed to be ordered and installed, so no actual work was able to be done to correct the problem I hope that the part will be in and can be installed this week. More

Great people excellent service. Clark is very helpful in parts and Zach is a great service tech. Will not be taking my Jeep anywhere else except for Easton Jeep. Clark is very helpful in parts and Zach is a great service tech. Will not be taking my Jeep anywhere else except for Easton Jeep. More

New customer good experience Bought used Dodge Ram recently and took it to this dealer for recall notice and to get a second key. Recall and key work were completed timely, and th Bought used Dodge Ram recently and took it to this dealer for recall notice and to get a second key. Recall and key work were completed timely, and they also discovered and addressed a second recall notice I was not aware of. Good service, friendly staff. More

Always great service I took My 2018 Charger Daytona in for a thorough detail, after tar Covered my vehicle from roadwaork. I contacted Jeff Frederick and Keith Hopkins. My I took My 2018 Charger Daytona in for a thorough detail, after tar Covered my vehicle from roadwaork. I contacted Jeff Frederick and Keith Hopkins. My vehicle was sent to Rick in detail. Rick did an outstanding job and restored it to brand new condition. The process was efficient and the work was exceptional. My insurance company was pleased as well. I’ve been dealing with Fred Frederick for quite sometime and have never had a bad experience. I highly Recommend Fred Frederick. They do business, like it should be. More