
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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929 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
HAPPY! HAPPY! HAPPY!!!!! I knew it was time for a "new to me" car. I walked into the showroom with reservations about a monthly payment and didn't want to purchase anything I I knew it was time for a "new to me" car. I walked into the showroom with reservations about a monthly payment and didn't want to purchase anything I wasn't in love with... A salespersons nightmare! But, after speaking with Charlie and then Jeff; I soon realized I was in good hands. They first asked about my purchasing apprehensions. Then, we talked about my wants. I had never owned a Dodge and never dreamed of purchasing something other than a SUV or Truck. But, I found my dream CAR on the showroom floor! A BRAND NEW 2016 Dodge DART!! My payment was extremely affordable after manufactures rebates, etc. And, if Jeff hadn't compared payments with both Used & New vehicles, I might have never even considered a NEW car. But, I SO deserve it!! And, my payments are MUCH less than I had anticipated. As a matter of fact, the bottom line dropped as we went! Jeff shopped loans for me to get the best interest rate and in the end I couldn't be happier!! Thank you Fred Frederick Dodge! J. Deasel More
Brand New I went in and met with Charlie who was fantastic and he was able to locate the exact one I wanted. Within two days it had arrived and I was on my way. I went in and met with Charlie who was fantastic and he was able to locate the exact one I wanted. Within two days it had arrived and I was on my way. I would absolutely recommend. More
a plesant experience Buying a new car is not something we look forward to with all the things you have to keep in mind such as price, the right car, color, and getting the Buying a new car is not something we look forward to with all the things you have to keep in mind such as price, the right car, color, and getting the options that you really want. Charlie Wallace made us feel at ease. He did not pressure us into something that we did not want. He was very informative concerning the different features on the Chrysler Van that we purchased. We would recommend him to anyone looking to purchase an automobile. More
Unbelievable commitment to service! I was never a Dodge fan. Have always have at least fifty vehicles in my corporate fleet, never a Dodge. Recently, I bought a Ram 3500 as my personal I was never a Dodge fan. Have always have at least fifty vehicles in my corporate fleet, never a Dodge. Recently, I bought a Ram 3500 as my personal vehicle. During the recent storm, I was plowing when the lower reverse gear clutch burned up. During the storm the dealership was closed. I called a transmission shop and spoke to the owner. He told me Dodge would not stand behind the warranty because of the plow. I was sickened until Monday AM when Fred Frederick of Easton opened. I told the entire story to Jeff Frederick and asked if he would stand behind the transmission. Jeff answered me by asking a question. Jeff asked, why I thought he would not stand behind the transmission? I told him because the transmission shop told me he wouldn't. Jeff put everyone of my concerns to rest. He told me he is so confident in the transmission and truck that he doubted that I could have done anything to hurt the transmission. He said they have so few transmission problems that he wasn't even able to guess what went wrong; but, he said he would certainly take care of it no questions asked. He called me Tuesday to give me an update. He called me Thursday to say it was ready, but if I gave him another day, he would have it detailed and seal the paint. Friday, I received a call to pick up my newly detailed, sealed, and repaired truck. Oh yeh, Jeff mentioned that a seal tore causing the problem. He said he thought that would never happen again. He went on to tell me that should we get no more snow this year, and something happens again next year, I should not worry because he will cover that transmission without any problem. I never had such a level of care and responsive service. This is why I ranked them EXCELLENT. More
Excellent Charlie Wallace was the salesman my husband and I worked with and I must say things could not have gone any smoother. He handled everything and we wer Charlie Wallace was the salesman my husband and I worked with and I must say things could not have gone any smoother. He handled everything and we were in and out within an hour which is something we've never experienced in the past at other dealers. We look forward to doing business with Fred Frederick/Mr. Wallace in the future. More
Easiest Purchase Purchase could not have gone smoother. Charlie Wallace was the salesman I worked with. He handled everything. Negotiations, extended warranty (well Purchase could not have gone smoother. Charlie Wallace was the salesman I worked with. He handled everything. Negotiations, extended warranty (well, the offer anyway), and financing. I didn't have to deal with anybody else. I got the truck I wanted for the price I wanted and got great service. Couldn't ask for more. More
Great Experience Before my first contact with the dealership, I did some window shopping and knew which truck I was looking for. I contacted Charlie and made an appoi Before my first contact with the dealership, I did some window shopping and knew which truck I was looking for. I contacted Charlie and made an appointment for the next day. On my way home from work, I stopped by the lot and was looking at the the different trucks and Charlie was working that evening, so we talked about the deal a little and settled on the appointment. Dealing with Charlie was easy and had very little stress. I never felt like I was being being led down the wrong path. I bought the truck in September and wanted to wait some time to get used to it. I give Charlie the highest recommendation for any to use. He is someone I will do business with again. More
A pleasant and professional experience Salesman listened to what I was looking for and what my needs in a vehicle were and we wasted little time in finding just the right vehicle. He was p Salesman listened to what I was looking for and what my needs in a vehicle were and we wasted little time in finding just the right vehicle. He was professional in every respect and a credit to his dealership. More
Great deal, great experience Had a very positive experience. No pressure, no haggling, fair price, fair trade, honest salesman. What more could you ask for when buying a new veh Had a very positive experience. No pressure, no haggling, fair price, fair trade, honest salesman. What more could you ask for when buying a new vehicle? More
Car Shopping Can Be Fun! Because we love the service at this dealership (Keith Hopkins !!) we knew when the time came to replace our two cars that we would be shopping here... Because we love the service at this dealership (Keith Hopkins !!) we knew when the time came to replace our two cars that we would be shopping here.....last year we replaced our Pacifica with a 2014 Durango and this week, the 2004 Jeep Grand Cherokee with a 2015 version! Charlie Wallace was our salesperson. He is great at making sure you are happy with your choice(s) and answers all of your questions....He is very accommodating and easy to work with. When we couldn't locate exactly what we wanted in equipment and color, Charlie said we could order it and it arrived at the dealership a few days ago, exactly as planned! We like dealing with a family business (Jeff Frederick manages this location) because that usually means great concern with customer satisfaction..... While you might get "a bit better" deal elsewhere, I don't think you will get the same reliable service and treatment we have come to expect from this dealership. More