
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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929 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Long time customer I am a long time customer of Fred Frederick in Easton, Md. I contacted Charlie Wallace and explained what I was looking for. Charlie and Jeff Frede I am a long time customer of Fred Frederick in Easton, Md. I contacted Charlie Wallace and explained what I was looking for. Charlie and Jeff Frederick went above and beyond. I took delivery of my 2014 Ram 1500 Laramie 4dr Crew. I received a fair price for my Ram I traded, and got a good price on my 2014 Ram. Service worked very hard to transfer items from my previous Ram, to my new one. My truck was detailed and ready to go. The whole process from start to finish, was hassle free. I would highly recommend Fred Frederick in Easton, Maryland and Charlie Wallace. More
new car purchase Charlie Wallace was our consultant...he was friendly,knowledgeable,and no pressure. He also brought the owner out to meet us..Jeff Frederick..who also Charlie Wallace was our consultant...he was friendly,knowledgeable,and no pressure. He also brought the owner out to meet us..Jeff Frederick..who also was engaging and helpful. We also have other vehicles serviced there and can't say enough for that side of the business. we are repeat customers and time has proven them to as helpful on day one ...as they are after 10 yrs...5 stars... More
Second New Truck The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the fi The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the first new pick up since 1981, To start the process, I visited GMC, Chev, Ford, and Ram dealers all in the greater Easton area. Charlie Wallace, with Fred Frederick Ram, met me on the lot as I walked about in the rain looking at the new Rams. Without pressure he inquired about my interest and, in general, what I was looking for. His demeanor was straight forward with honest answers to my naive questions. During the next month I continued to visit the local Ford dealer and chose to include a second Ram dealer as I gained information. The Chev and GMC dealers were clearly not interested in what I was doing and in expeditiously finding answers to my questions. Charlie continued to provide clear concise information in a timely manner during this month as did the other Ram dealer. Charlie also began to demonstrate the depth of his personal knowledge of the RAM pick up product line during this month. Others did not know the technical details of their trucks at the level that Charlie did. My background is engineering and appropriately the knowledge Charlie exhibited was important to me. He became aware that this vehicle will likely last for 300,000 miles and that the specifics of it were real important to me. When we finally got talking specific costs, the process became very easy since the technical discussions had already thrashed through the value of all the standard and optional features. In the end Charlie was able to provide more competitive pricing when compared to the other dealers (including financing). Over all, Charlie Wallace and Fred Frederick hit a home run by taking each little issue and dealing with it completely. I feel like I got technically the best truck in the market, at a fair price, and got to deal with an honest dealer and representative. Perfect ! More
Best Car Dealership in Easton MD I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my ve I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my very first car. I got an Elantra that was in excellent condition! Joe was my salesman and he was the BEST and most helpful person there. He informed us of everything we needed to know about the car. I am so happy he was the one who helped us make a great decision. Its been a month and a half since I've had my car and I'm still excited! Fred Fredrick is not only a nice, clean, and classy car dealership but the customer service is stupendous!! Everyone who works there is super friendly. Bruce and Donnie are also great people! I recommend getting your car here! You will not regret it! :) More
Best new car purchase so far This was the second new Jeep I have purchased from Charlie Wallace, and the third in a row from this dealership. Charlie is great to work with and di This was the second new Jeep I have purchased from Charlie Wallace, and the third in a row from this dealership. Charlie is great to work with and did a wonderful job explaining how the dealership doesn't cover up freight and destination charges in its price quotes, and doesn't factor in a military discount up front, only to rescind it later. It was easy to figure out that the price he quoted me was actually better than that offered online by other dealerships in the area, even though at first blush this didn't seem to be the case. Charlie worked hard to find me just what I wanted, a Cherokee that would tow behind our motor home, with just the options I wanted but nothing I didn't need. Love my new car! Thanks, Charlie. More
excellent We had a wonderful experience here. We felt the salesperson we worked with was honest, clear, and loved that we worked with one person from start to f We had a wonderful experience here. We felt the salesperson we worked with was honest, clear, and loved that we worked with one person from start to finish. More
New Jeep! Picked up my wife's new Jeep Cherokee yesterday from Fred Frederick Chrysler, Dodge, Jeep. Charlie Wallace, our retail consultant answered all our qu Picked up my wife's new Jeep Cherokee yesterday from Fred Frederick Chrysler, Dodge, Jeep. Charlie Wallace, our retail consultant answered all our questions and was very easy to work with. My wife felt "at ease" during the entire process. I will and have already recommended Charlie and the dealership to a friend. Everything at this time is GREAT!!! Thank You Charlie More
Proud to be a Fred Frederick Customer My wife and I contacted Mr. Wallace a few weeks ago inquiring about a 2014 Jeep and setup a time to meet with him. After letting Mr. Wallace know t My wife and I contacted Mr. Wallace a few weeks ago inquiring about a 2014 Jeep and setup a time to meet with him. After letting Mr. Wallace know that we weren't going to be able to make it down we said we would reschedule. A few weeks went by and I had not had time to setup another visit to their dealership when I received a voice mail out of the blue from Mr. Wallace asking if we were still looking for a Jeep. I returned his call on his day off and spoke to his manager Fletch. We made the trip to Fred Frederick later that day and ended up getting a great deal on not only my wife's dream vehicle but also got a fantastic trade in value on her old vehicle, received a discount on what has to be the best warranty ever, and also Fletch went above and beyond and advised us how to get reimbursed for the balance of the extended warranty we purchased on my wife's old vehicle. This dealership is a class act all the way, I made a comment to who I thought was another salesman walking through the lot that the "Fred Frederick" logo on the lift gate of our new Jeep is the only logo I would ever leave on and that I have always removed logos from new vehicles but this one will be staying. This gentleman was actually the owner of the dealership, Imagine that, the owner of a dealership working on a Saturday. What a breath of fresh air to find this dealership, they are truly a gem of the Eastern Shore and judging by the cleanliness of their service department (which I snuck into) we will definitely be using them for all our Mopar needs from here on out. JR Nessly More
New Vehicle Purchase We stopped at the dealership (with a 2yr. old and an 8 yr. old) to look at Dodge pick ups and possible purchase. Charlie was very accommodating and ea We stopped at the dealership (with a 2yr. old and an 8 yr. old) to look at Dodge pick ups and possible purchase. Charlie was very accommodating and easy to work with. We got a great deal and purchased a new Dodge Ram. This was the best vehicle purchase experience we have had. More
2010 Audi Bruce was a great sales consultant. He was extremely friendly and very knowledgeable. I would highly recommend him and the dealership to anyone lookin Bruce was a great sales consultant. He was extremely friendly and very knowledgeable. I would highly recommend him and the dealership to anyone looking to purchase a new or used vehicle. More