Fred Frederick Chrysler Dodge Jeep Ram, Easton

I have tried to purchase this same vehicle from several other dealerships in NJ and NY. I contacted all through the internet and some did not get back in touch with me for days or said they would call bac other dealerships in NJ and NY. I contacted all through the internet and some did not get back in touch with me for days or said they would call back and did not follow up. I contacted Frederick dealership at night and the following morning at 9am I recieved a call from Charlie. He and I had several conversations. I bought the truck the following day. I drove 3 and half hours out of my way from NJ because I felt Charlie was a "strait shooter" and gave me the kind of pricing and customer care I was looking for. If the RAM meets my expectations as I think it will, Charlie and Fredrick will be my new go to guy and dealer for years to come. More

We would recommend this dealership to anyone in the market for a vehicle. Not many businesses today provide professionalism and good customer service. We have been contacted after our purchase by p market for a vehicle. Not many businesses today provide professionalism and good customer service. We have been contacted after our purchase by phone and mail to see if we were enjoying the vehicle. There was no pressure or haggling involved. More

Everyone was ery pleasant, reactive to my needs and understood what I needed in an automobile. This was the best experience buying a car in the last 25 years. understood what I needed in an automobile. This was the best experience buying a car in the last 25 years. More

My husband and I spent months looking for a Dodge Charger that suited us. When we met with Charlie, his customer service was phenomenal. He was able to locate us a Charger that was exactly what we wanted, an that suited us. When we met with Charlie, his customer service was phenomenal. He was able to locate us a Charger that was exactly what we wanted, and even though it was out of their 100 mile radius, his team drove over 200 miles to get us the car. We couldn't have been more pleased with our overall experience at Fred Fredrick of Easton, and will certaintly deal with them in the future. More

I ordered a performance exhaulst for my 2012 Chrysler 300C, from Clark in Parts. Brian Snow, and his staff ensured it was installed properly. I am very happy with their service, attention to detail and q 300C, from Clark in Parts. Brian Snow, and his staff ensured it was installed properly. I am very happy with their service, attention to detail and quality work. I am a long time customer, and have never had a bad experience. I will continue to do business with Fred Frederick in Easton, Maryland. I would highly recomend their sales & Service Department. More

Charlie was friendly and knowledgeable. I gave him what I thought were impossible parameters, and he came through with a great deal. I love my new Jeep, and I look forward to many years of driving!!! I thought were impossible parameters, and he came through with a great deal. I love my new Jeep, and I look forward to many years of driving!!! More

Honest, detailed, education on my cars, breeze of purchasing, received detailed training on all benefits of new car, and how to enjoy. Speed & accurate process. The service department is always con purchasing, received detailed training on all benefits of new car, and how to enjoy. Speed & accurate process. The service department is always concerned, detailed, informative, show tremendous caring. I will never purchase, nor have service any place but Fred Frederick of Easton. More

We drove all the way from Waldorf, Maryland to buy a vehicle. We are so happy with the overall experience of purchasing this new diesel truck from Easton! Charlie helped us and was so friendly. We origi vehicle. We are so happy with the overall experience of purchasing this new diesel truck from Easton! Charlie helped us and was so friendly. We originally went to the dealership in Waldorf and had a really bad experience. We were upset and luckily we took a chance and drove to Easton to look at a truck that we had found online. We called and Charlie helped us from there on. We are extremely happy with our experience! So happy that we will drive 1.5 hours to our new Dodge Ram's maintenance done at this dealership verse the one 10 minutes down the road. I would purchase another vehicle from them again and again. I highly recommend them! Thank you. We love our new truck. More

This is my first time purchasing from Fred Frederick, but it is my second new Chryler Town & Country. It is so refreshing to deal with such a high level of professionalism and courtesy from my Sales Consult it is my second new Chryler Town & Country. It is so refreshing to deal with such a high level of professionalism and courtesy from my Sales Consultant all the way to the mechanics who serviced my van. The customer service provided to me from Fred Frederick was exactly what one should expect from any business, but it is unfortunately rare these days. Charlie was great from the start and still continues to follow up with me even after my purchase to make sure I am happy. I appreciate the personal attention that was given to me by Jeff, Brian, Keith, and DJ when something was missed during a check up. They all went above and beyond to ensure my satisfaction and make the necessary accommodations for my convenience. I will most certainly come back to Fred Frederick in Easton. They have made a memorable first impression with me and my husband. More

Christopher has been as patient as Job. We started in February. My sister broker her hip, and was hospitalized. For four plus months, Christopher kept in touch but never pushed. When we were finally r February. My sister broker her hip, and was hospitalized. For four plus months, Christopher kept in touch but never pushed. When we were finally ready, Christopher was ready. He gave us a good price, found a car that was exactly what we wanted and was very good at showing us how all of the bells and whistles worked. He was always a perfect salesman and matched us up very well More