
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
Filter Reviews by Keyword
By Type
932 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
This is my first time purchasing from Fred Frederick, but it is my second new Chryler Town & Country. It is so refreshing to deal with such a high level of professionalism and courtesy from my Sales Consult it is my second new Chryler Town & Country. It is so refreshing to deal with such a high level of professionalism and courtesy from my Sales Consultant all the way to the mechanics who serviced my van. The customer service provided to me from Fred Frederick was exactly what one should expect from any business, but it is unfortunately rare these days. Charlie was great from the start and still continues to follow up with me even after my purchase to make sure I am happy. I appreciate the personal attention that was given to me by Jeff, Brian, Keith, and DJ when something was missed during a check up. They all went above and beyond to ensure my satisfaction and make the necessary accommodations for my convenience. I will most certainly come back to Fred Frederick in Easton. They have made a memorable first impression with me and my husband. More
Christopher has been as patient as Job. We started in February. My sister broker her hip, and was hospitalized. For four plus months, Christopher kept in touch but never pushed. When we were finally r February. My sister broker her hip, and was hospitalized. For four plus months, Christopher kept in touch but never pushed. When we were finally ready, Christopher was ready. He gave us a good price, found a car that was exactly what we wanted and was very good at showing us how all of the bells and whistles worked. He was always a perfect salesman and matched us up very well More
This was the first time that I have ever started a new car purchase from the internet and I found that most of the dealerships would not repond to your request or spend any time working with you. This wa car purchase from the internet and I found that most of the dealerships would not repond to your request or spend any time working with you. This was not the case with Charlie. Charlie was very responsive and made sure that everything was clear. Charlie sent up an appointment with Fletch to help me get the most for my trade. Fletch worked with me to get as much as possible for my trade. At the time of pick up my Jeep was ready to go, paper process went very quick. Fred Frederick has a great thing going by not playing the hidden charges game. Thank You for an easy transaction. Robert Seaman More
The salesman went to great lengths to meet our needs in a new van. We needed passenger power front seats, so they brought in a van from New Jersey for us. new van. We needed passenger power front seats, so they brought in a van from New Jersey for us. More
This was my second purchase from Fred Frederick. I bought a 2011 Jeep Wrangler. This was another fantastic experience and awesome deal. Charlie was very easy going and knew everything about the jeep bought a 2011 Jeep Wrangler. This was another fantastic experience and awesome deal. Charlie was very easy going and knew everything about the jeep. I was in and out in a little over an hour thanks to Charlie. I would highly recommend this dealership the next time you are looking to purchase. More
Charlie was very helpful and explained all of the great features in the Dodge Journey. He made trading my Honda CRV easy and I love the way my new Dodge Journey rides. features in the Dodge Journey. He made trading my Honda CRV easy and I love the way my new Dodge Journey rides. More
Great sales person - explained everything in detail - no pressure. Truck was as promised and price was good. I friendly and helpful staff both before and after sale. pressure. Truck was as promised and price was good. I friendly and helpful staff both before and after sale. More
great dealership,friendly sales person,good knowledge of great dealership,friendly sales person,good knowledge of product,no pressure sales,salesman work with me to get exactialy what I wanted, Igot good great dealership,friendly sales person,good knowledge of product,no pressure sales,salesman work with me to get exactialy what I wanted, Igot good trade in on my vehicle. More
Without a doubt the best experience we have had when purchasing a new vehicle and we have purchased quite a few in our time. Did not feel pressured into purchasing anything we didn't want. purchasing a new vehicle and we have purchased quite a few in our time. Did not feel pressured into purchasing anything we didn't want. More
For the second time this year, Jeff has made my families car buying experience a pleasure. He's fair, thoughtful, courteous, and trustworthy. Not something you find at other dealerships. He made the proc car buying experience a pleasure. He's fair, thoughtful, courteous, and trustworthy. Not something you find at other dealerships. He made the process of purchasing a first vehicle for my 22 year old informative and enjoyable. I will go back again when I need another vehicle and won't hesitate to refer others looking for new or used vehicles. More