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Fred Haas Toyota Country

Houston, TX

3.5
542 Reviews

22435 TX-249

Houston, TX

77070

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Showing 542 reviews

September 21, 2024

I had an issue with my cooling fan on my 2016 Toyota Prius. My service advisor, Sarah gave me excellent service and pricing. My mechanic Alex, did a fabulous job on the repair and explained safety issue More

by davidvan2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Randy, Alex and Tony
September 17, 2024

Trying to rip you off in service department. had oil change done but said the following were critical and needed attention. 1. dirty engine filter needs to be replace, I just installed a new K&N More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tony service manager, Scott Lyche
June 10, 2024

Joe Calderon gave terrific expertise, service with a smile, excellent help, NO pressure, time shared kindly, and made buying a car pleasant. (I greatly disliked buying a car previously!) Joe made it More

by Sue Conkright
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe Calderon
May 02, 2024

If you like being treated like you're no one then this is a place for you. I've had bad experiences since I bought the car 2 years ago. Drove off the lot next day. Have an issues called my sales person, they More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jan Martin,Tony P and Raymond B
March 10, 2024

It should not take hours to buy a car. A completely unorganized dealership. I don't recommend. More

by cat
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance department.
March 02, 2024

I arrived at fred hass toyota country expecting to leave with a new car. Internet sales manager alan tran was very kind and patient. As well as sales manager ferol morris very kind and patient with the purc More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Tran, Jimmy Cordozo, Ferol Morris
February 01, 2024

I receive excellent service and support from Jan Martin each time I bring in my Highlander for service. She is friendly, knowledgeable and explains repairs/maintenance that my car needs. I am so satisf More

by Dianita49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Martin
January 09, 2024

Very good service. Matt provided friendly and informative status of repairs. Work quality is very good, lobby is comfortable, and coffee is a welcome extra. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 02, 2023

Bought a 2020 Toyota Tundra back in January of this year, and the buying experience was great. Steve Nance is an amazing advocate for Toyota. However, upon bringing it in to be serviced 2 months ago, it has More

by robk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Nance
November 15, 2023

I recently bought a used 2018 Honda Ridgeline from this location and about a day later the transmission started slipping. I brought it back to them and they sent it over to get fixed a Honda Tomball. They More

by Gia Layfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Barton
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