Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Haas Toyota Country
Houston, TX
542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 542 reviews
October 23, 2017
Great service John Moore who was my sales associate did a fantastic job. I was really impressed with his expertise and the time he took to make sure that I got the John Moore who was my sales associate did a fantastic job. I was really impressed with his expertise and the time he took to make sure that I got the right car. He went out of his way to help me and I would definitely recommend him to anyone looking to purchase a car. More
by Cargal Rita
Employees Worked With
John Moore
October 21, 2017
In and out Kevin Gradwohl and Tim Garner were extremely helpful and worked with us to get us into a clean used vehicle and made the process as easy as it could b Kevin Gradwohl and Tim Garner were extremely helpful and worked with us to get us into a clean used vehicle and made the process as easy as it could be with no issues. Experience was swift and they went the extra mile to help us replace a windshield with some issues at no cost to us. Thankful we ran into the right people! More
by sbeeth9193
Employees Worked With
Kevin Gradwohl, Tim Garner
August 18, 2017
Great Service Dept Very pleased with the service provided by Scott. He has been my service agent for past couple of years and always done a great job. From the time you Very pleased with the service provided by Scott. He has been my service agent for past couple of years and always done a great job. From the time you drive up until service is completed, you will be treated like a VIP. Thanks, Beth More
by Beth F
Employees Worked With
Scott
August 16, 2017
great place went online shopping for a new camry and received a great price from scott. i will tell all my friends about fred haas toyota country went online shopping for a new camry and received a great price from scott. i will tell all my friends about fred haas toyota country More
by mink
Employees Worked With
Scott Lyche
June 20, 2017
Great Customer Service Chad is friendly and approachable. He went above and beyond with his job to make his customer happy and satisfied. I would recommend Chad to my friend Chad is friendly and approachable. He went above and beyond with his job to make his customer happy and satisfied. I would recommend Chad to my friends and family. More
by Lyn
Employees Worked With
Chad Fisher
June 20, 2017
Seemless Transaction on new Tundra I normally hate new car buying. I told Zach, the salesman, that I'd be buying today, if they could get me out in an hr. His boss Brad took over and ha I normally hate new car buying. I told Zach, the salesman, that I'd be buying today, if they could get me out in an hr. His boss Brad took over and had me out the door in 40 minutes. Got a good deal, even buying with cash. Love my new Tundra! More
by Bohead
Employees Worked With
Zach, Brad Reynolds
June 11, 2017
Poor service Very over priced and slow. An appointment for 7:15 am they totally missed, a service appointment for oil change took over 5 hours due to walk ins reg Very over priced and slow. An appointment for 7:15 am they totally missed, a service appointment for oil change took over 5 hours due to walk ins regardless of my appointment, a loose front bumper on a new car Toyota Camry and they said they could not fix it, a service job quoted at about $200 came to over $600. All in all they are very good when you first walk in the door but once you've purchased a vehicle their attitude is condisenting and the smiles are gone. I would not buy another vehicle from this dealership unless you like throwing away money and being treated poorly after the fact. They the topical car sales people with an angle and that's all. More
by Chasrest123
Employees Worked With
Clint Barton
May 19, 2017
OK service scheduled in a timely , i had previous bad visit for a simple oil change and spent over 2 hours on a scheduled visit. I am testing them now for a fro scheduled in a timely , i had previous bad visit for a simple oil change and spent over 2 hours on a scheduled visit. I am testing them now for a front end brake job and see how they do. TBD More
by karen123
Employees Worked With
No Name? Forgot
April 12, 2017
no car to sell get me out to the dealer waste time. i found a use 2014 lexus gs350 listed on auto trader and decided to call them to go see the car. emailed back and for with Chad Fisher and i called i found a use 2014 lexus gs350 listed on auto trader and decided to call them to go see the car. emailed back and for with Chad Fisher and i called him before i come to the dealer to make sure the vehicle is available. we got to the dealer, chad was too busy to see us so he send someone else and his partner said the car was sold last night. i ve asked to speak to a manager and spoke to Keith Schnieder and he try to offer me a deal on an Avalon. this strategy to get customer to the dealer and refer them to something else is getting old. it was a waste of time. they will never get business from me and my family again. the car still listed on autotrader as of today 04/11/17 stock # E5029369P for $27488 . if you call and they say they have the car, dont waste you time going out there to see it. they dont have the car. bad way to trying waste people time More
by jameshung.vo
Employees Worked With
chad fisher, keith schneider
April 05, 2017
Outstanding service I found the perfect truck at Fred Haas Toyota Country, my sales person Scott Lyche was very friendly, courteous, went his means to help me out to buy I found the perfect truck at Fred Haas Toyota Country, my sales person Scott Lyche was very friendly, courteous, went his means to help me out to buy my truck, my overall buying experience was excellent and pleasant. More
by Truck guy
Employees Worked With
Scott Lyche
