
Fred Haas Toyota Country
Houston, TX
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Poor service Very over priced and slow. An appointment for 7:15 am they totally missed, a service appointment for oil change took over 5 hours due to walk ins reg Very over priced and slow. An appointment for 7:15 am they totally missed, a service appointment for oil change took over 5 hours due to walk ins regardless of my appointment, a loose front bumper on a new car Toyota Camry and they said they could not fix it, a service job quoted at about $200 came to over $600. All in all they are very good when you first walk in the door but once you've purchased a vehicle their attitude is condisenting and the smiles are gone. I would not buy another vehicle from this dealership unless you like throwing away money and being treated poorly after the fact. They the topical car sales people with an angle and that's all. More
OK service scheduled in a timely , i had previous bad visit for a simple oil change and spent over 2 hours on a scheduled visit. I am testing them now for a fro scheduled in a timely , i had previous bad visit for a simple oil change and spent over 2 hours on a scheduled visit. I am testing them now for a front end brake job and see how they do. TBD More
no car to sell get me out to the dealer waste time. i found a use 2014 lexus gs350 listed on auto trader and decided to call them to go see the car. emailed back and for with Chad Fisher and i called i found a use 2014 lexus gs350 listed on auto trader and decided to call them to go see the car. emailed back and for with Chad Fisher and i called him before i come to the dealer to make sure the vehicle is available. we got to the dealer, chad was too busy to see us so he send someone else and his partner said the car was sold last night. i ve asked to speak to a manager and spoke to Keith Schnieder and he try to offer me a deal on an Avalon. this strategy to get customer to the dealer and refer them to something else is getting old. it was a waste of time. they will never get business from me and my family again. the car still listed on autotrader as of today 04/11/17 stock # E5029369P for $27488 . if you call and they say they have the car, dont waste you time going out there to see it. they dont have the car. bad way to trying waste people time More
Outstanding service I found the perfect truck at Fred Haas Toyota Country, my sales person Scott Lyche was very friendly, courteous, went his means to help me out to buy I found the perfect truck at Fred Haas Toyota Country, my sales person Scott Lyche was very friendly, courteous, went his means to help me out to buy my truck, my overall buying experience was excellent and pleasant. More
Purchased a new vehicle with the online service We found the process hassle free, quick, no fuss. Set up an appointment with Eric Coleman, Internet Sales, he was timely, professional, informative a We found the process hassle free, quick, no fuss. Set up an appointment with Eric Coleman, Internet Sales, he was timely, professional, informative and stayed within the time limit we provided him. Less than 95 minutes from arrival to driving off the lot with our new vehicle. Great process! Thanks Eric and Fred Haas Toyota Country for your great service!! More
AWESOME!!! 2 THUMBS UP!!! From the first phone call I made to schedule my appointment to when I drove off with my vehicle was fast, easy, and stress free. 2 THUMBS UP!!! From the first phone call I made to schedule my appointment to when I drove off with my vehicle was fast, easy, and stress free. I've been to many dealerships and have had bad experiences. But FRED HAAS was far from that. The Staff had absolutely wonderful customer service. The person who helped me at Fred Haas was Jack Muha. He was very professional, very personal, and overall AMAZING. I didn't feel rushed nor did I feel pressured. He answered every question I had. Most dealerships I have gone to had salesman or other employees that were agressive and shady. He was far from it which made me feel very comfortable on leasing my vehicle. I actually had an appointment at Sterling Mcall Toyota, but I'm so glad I called Fred Haas. If it wasn't for Jack's wonderful first impression on the phone, I would have probally ended up at the other dealership. I would also like to thank Patty Cone for helping me. Great Customer service!!! Thank you for my 2016 Nissan Altima! More
Patient and professional Mr. Muha was not only friendly and willing to listen but exhibited exceptional attention to detail. A credit to his employer, it was easy to see why h Mr. Muha was not only friendly and willing to listen but exhibited exceptional attention to detail. A credit to his employer, it was easy to see why his services were in such demand today. I plan to refer others to him as opportunity allows. More
I Love This Place I purchased my Toyota Camry here and have no regrets. I have continued to give them my business for all the maintenance. The reason is they treat me l I purchased my Toyota Camry here and have no regrets. I have continued to give them my business for all the maintenance. The reason is they treat me like family, and are ALWAYS professional. I highly recommend them. More
Loyal Customer I have been visiting Fred Haas Toyota Country for years. It's because of their consistency and their willingness to always give me the deal I'm lookin I have been visiting Fred Haas Toyota Country for years. It's because of their consistency and their willingness to always give me the deal I'm looking for. Give them a shot and you'll be a long term customer as well. More
Great Overall Experience We purchased a Sienna from these guys, and the experience was fantastic. Their follow up has been professional, but not too pushy. We look forward to We purchased a Sienna from these guys, and the experience was fantastic. Their follow up has been professional, but not too pushy. We look forward to doing business with them again the next time we are in the market. More