
Fred Haas Toyota Country
Houston, TX
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Got the right car at good price They were very helpful and searched nationally for the right car. Ended up with one they had. Pretty easy process. Got good deL as well They were very helpful and searched nationally for the right car. Ended up with one they had. Pretty easy process. Got good deL as well More
Friendly and Great Customer Service I requested a quote online and promptly got a call then an email from Scott Lyche with the information. Upon arrival John did a great job of showing u I requested a quote online and promptly got a call then an email from Scott Lyche with the information. Upon arrival John did a great job of showing us different models of the vehicle. He was very patient, friendly and provided quick and great customer service. He was very genuine in his approach. We had a great experience and John really helped us through the process! The day after the purchase Scott make sure to call to offer his help and guidance. Great overall experence. More
Customer Service Sealed the Deal With my finance approval already when I arrived, I knew the amount I wanted to spend and MS Patty got me an additional option in Finance. I can say th With my finance approval already when I arrived, I knew the amount I wanted to spend and MS Patty got me an additional option in Finance. I can say that MS Patty Cone did not leave out alone. Our visit to the FHT Country was so beautiful to me. You see it is very large with plenty of vehicles to show and you can find a selection priced low. It made me want to work there after the second visit to the Fred Haas Country. With my research of what was available there, I knew that I could find some type of car would be fair. Inside of the office is so clean and comfortable with pleasant employees all around. So I learned that the team that was around working late of was MS Patty and Preston so very kind to me. In the last three months, I have been to several dealers and seen more upgraded of my selection but the one thing I value is how I am treated because I work in customer service which makes the difference in where your funds are spent. Thank you Fred Haas for having the right people in place. More
Very knowledgable Mr. Scott Lyche, was very informative on the vehicle, plus had the perfect speed in delivering this information. We also enjoyed that fact that he di Mr. Scott Lyche, was very informative on the vehicle, plus had the perfect speed in delivering this information. We also enjoyed that fact that he didn't try to sale on the spot. Which was huge for us. More
Scam artists!! I came in September to buy a 2014 Corolla and sign a contract and left in my new car! I signed up for the oil changes and tire repair, they called me I came in September to buy a 2014 Corolla and sign a contract and left in my new car! I signed up for the oil changes and tire repair, they called me back saying they found a way to save me money to come in and sign paperwork on it!! Well little did I know they took away my tire care!! And FAILED TO TELL ME!! So like a dumb xxx I show up having problems to be told what happened. Truly BAD CUSTOMER SERVICE!! If you change a contract then you have to at least tell the consumer what YOU decided to take off yourself!! I'm sitting here now as I write this and have been here sense 8:30 it's now 11:30 and still no car!! No way to change what happened to me, but please beware to read what u sign when they call you to tell you to come BACK IN, and sign papers!! They take your pakage deals away WITHOUT NOTICE!! I am now going to cancel EVERYTHING!! They wanted to charge me 165.00 for a tire and 20.00 for a plug, FYI discount Tire plugs FOR FREE!! And I'm not giving them 500.00 a month!! More
2 vehicle purchases and 1 repair on 2/20/2015 Un questionably the best dealership I have ever dealt with! 2 Vehicles very satisfied. Had a recent accident blew both tire after hitting trash on th Un questionably the best dealership I have ever dealt with! 2 Vehicles very satisfied. Had a recent accident blew both tire after hitting trash on the frontage road and a curb. Service Rep Matthew Gilchreast was Outstanding!!! He went out of his way to help me. Repairs half a day!!! Kept price around my Insurance deductable! A good experience and a good ending for a suck day!!! More
Contented Customer I would like to express my appreciation for the kind of service that I received on my recent visit to have my wife's(Gail) car repaired. Matt McCur I would like to express my appreciation for the kind of service that I received on my recent visit to have my wife's(Gail) car repaired. Matt McCurdy was very courteous and professional, and kept me informed of the on-going repair process. I was, also, pleased that he arranged your courtesy van service for me. Thanking you for continued good customer service! D. Freeman More
Dislike Car Dealerships Thanks to Sal Martinez and Paul our Seller/Rep. We received a good vehicle at a reasonable price, very professional personal worth the wait.Thanks ag Thanks to Sal Martinez and Paul our Seller/Rep. We received a good vehicle at a reasonable price, very professional personal worth the wait.Thanks again. More
Dixon Had not been to a dealership to purchase a car in years because I do not like the new car negotiating process. However, I was put at ease and had a Had not been to a dealership to purchase a car in years because I do not like the new car negotiating process. However, I was put at ease and had a very pleasant experience in purchasing a new car. Scot Lyche listened to what I wanted and pointed me in the direction of what would be a fit. It put my mind at ease. The entire purchase was quick and very nice. The financial staff was nice and so was the one who got my car ready. He worked with me although I had other engagements. He showed me all features and aspect of the vehicle. If I know of friends that are in the market for a car I will recommend they come to Fred Haas and see Scot Lyche. More
Excellent Service My purchase experience with Scott Lyche was great. I bought 2 vehicle's from him at same time. He provided excellent service , he was really intereste My purchase experience with Scott Lyche was great. I bought 2 vehicle's from him at same time. He provided excellent service , he was really interested in working with me financially to ensure that we were satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. I highly recommend Scott Lyche to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same. More