
Fred Haas Toyota Country
Houston, TX
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Linda was very helpful in the buying process. After communicating with her over several emails she new what we were looking for and showed us a great deal. Linda was very personable and nice. Everythin communicating with her over several emails she new what we were looking for and showed us a great deal. Linda was very personable and nice. Everything to the test drive to the paperwork was easy and comfortable. She always had a huge smile on her face and you can tell she really loves her job and her customers. Definitely recommend Fred Haas Toyota Country and Linda as your sales person. Thanks again ...Katie More
Good day. The main reason for choosing to purchase our vehicle within a few hours of our first visit was Donald. He took the time to explain everything to us, compared vehicle options and helped make our vehicle within a few hours of our first visit was Donald. He took the time to explain everything to us, compared vehicle options and helped make our decision easy. Donald cared more about our needs/wants versus making a sale. He was very personable and ensured we were comfortable. Once we made our decision, Donald was also open to negotiating a very fair price. Thank you Donald... More
Linda was great. Issues were in the delivery of the vehicle. 1> Service report said new rear brakes were installed. After a couple of days, car was jerking violently to the right during braking at vehicle. 1> Service report said new rear brakes were installed. After a couple of days, car was jerking violently to the right during braking at slow speeds. Brakes were not properly bled after installation of rear pads. 2> Tires looked low. Had them checked and all four tires were at 15 lbs pressure. 3> Service report said tires were all balanced. Rear tire had balance weights stacked on the inside of the rim. After a couple of miles this came loose an was hitting the rear caliper. Sound was incredibly scary. Found out from NTB that wheel weights should NEVER be stacked. Sales: Good Service: No WAY! More
I came to Fred Haas Toyota Country looking for a new truck and got exactly what I was looking for. I saw the good reviews for Donald here on this website so I requested that he help me. He was very frie truck and got exactly what I was looking for. I saw the good reviews for Donald here on this website so I requested that he help me. He was very friendly and was able to find the Tundra truck that met all my specifications in a very timely maner. Service was great...thanks Don! -Shannon Bawa More
This is the second new car buying experience with Donald and I can only give him glowing reviews. A very cordial atmosphere? He fully explained all accessories even to the point of highlighting the books and I can only give him glowing reviews. A very cordial atmosphere? He fully explained all accessories even to the point of highlighting the books and tabbing them for us to review. We ordered a special car that should have arrived in January but Donald went online and found it, received it and had it for us the next day. Fantastic salesman and overall dealer from service department to sales. More
Scott is a delight to work with and made buying my new Toyota Corolla so fun and easy. He represents a professional in the auto sales business and made me and my husband feel at ease in the steps to gett Toyota Corolla so fun and easy. He represents a professional in the auto sales business and made me and my husband feel at ease in the steps to getting the car we wanted. Fred Haas is blessed tp have Eric and Scott as a part of their organization. This makes our second Corolla from this dealer. We look forward to having service and future auto purchases! More
Just to start with, I do not recommend this dealer but by putting "yes" it was the only way to get my review posted. Only person I would recommend is the sales gentlemen. This i putting "yes" it was the only way to get my review posted. Only person I would recommend is the sales gentlemen. This individual called "manager" is very very unrespectful and will easily tell you to go someplace else to buy a car if you don't like his terms; and easily compare a TOYOTA DEALER with WALMART'S customer service, with that said I can tell you that WALMART offers way way better customer service than what this individual has given us. So the web page states "The biggest difference you will discover at Fred Haas Toyota Country is a friendly staff of dedicated, well-trained, and experienced employees who understand and deliver the Fred Haas commitment to customers." NOT TRUE! Also states "Whether you’re buying a new vehicle or you are servicing or repairing an existing one, you will discover why the Fred Haas reputation for integrity, honesty, and customer service has been a hallmark of this community for over 35 years." Well this is NOT TRUE either this "manager" does not honor the deals proposed to the customer, treats customers like their cars or interest on buying is not Worth, and does not have a problem telling you to go some place else if you do not go with what he's saying, pressuring to close a deal on the same day and WITHOUT saying the trade car worth will change with in 2 days or even less. Changing the trade in value for $2,000 difference and sure enough leaving the car to buy at the same price, so the customer's car can "depreciate" $2,000 in 2 business days?? but sure enough the dealer's car still at the same price. This is not really a way to do business and NOT to treat people about to close a deal for more than $26,000. Hopefully, I can talk to his manager soon and will at least take the proper measurements. As of now Toyota dealership on 249 has lost a entire family that had been clients for the past 10 years, with employees or "managers" like this one we would NOT WANT/LIKE to do business ever again, even though My parents just purchased a brand new vehicle with in the same week I was trying to purchase mine. It is totally clear to me and my family that who needs to be the manager is the sales rep a very decent, respectful gentlemen, and NOT individuals like this Clint Barton To anyone who may be interested on doing business at this dealership be really careful to NOT have this individual involve on your deal!!! More
Deceptive and divisive are the two words that best describe our experience. Walked in with a trade & down payment for used car...walked out with our trade being sold and no deal on a car. Still waiti describe our experience. Walked in with a trade & down payment for used car...walked out with our trade being sold and no deal on a car. Still waiting on downpayment to be refunded to us. Fortunately we went elsewhere and walked away with a beautiful Toyota Highlander. More
I was extremely pleased with my purchase from Donald Skarzenski. He provided me with exactly what I had requested in my new Toyota. The purchase was accomplished with professionalism and in a timely m Skarzenski. He provided me with exactly what I had requested in my new Toyota. The purchase was accomplished with professionalism and in a timely manner. I was extremely pleased with my experience and will be recommending Don and Haas Toyota to anyone looking for a pleasant car-buying experience. More
Donald Skarzenski did a fantastic job handling the purchase of our new Highlander. In fact, I would have to say he helped us further than any other car salesman I have ever had the experience of purc purchase of our new Highlander. In fact, I would have to say he helped us further than any other car salesman I have ever had the experience of purchasing a vehicle from. Not only did he handle things in a timely manner, kept us well informed while the vehicle was being obtained, handled the readiness of the vehicle as promised in a timely and high quality manner, but he also help us with quick reference of the Owner's Manual by labeling yellow stickies and placing them in the manual in places that he knew we would want to read very quickly. He picked all of the most needed and important topics that we could ever think of to get us started quickly operating the vehicle properly. We have never had a car salesman ever do this before and we have been purchasing vehicles for 40 yrs. (including pre-owning 5 other Toyotas before this one). I really wished all Toyota Dealers would train their Salespersons to practice this. Donald was a true pleasure to be around, he explained things clearly, his time was our time, he installed the purchased floor mats into the highlander, and he was extremely thorough in all of his responsibilities. Donald topped all other salespersons in our past with his excellent attention to detail and customer service skills. More