Fred Haas Toyota Country

Everytime we have dealt with Fred Haas Toyota, from the initial sale to any service work, we have always been pleasantly surprised at how easy everything is. We are handled with respect and treated with k initial sale to any service work, we have always been pleasantly surprised at how easy everything is. We are handled with respect and treated with kindness. We will constantly use this dealership for all of our future concerns and needs. More

I go to Fred Haas Toyota Country every three months for oil changes, tire rotation and any other maintinance that is needed. Have always gotten the very best service from all service employees and cashier oil changes, tire rotation and any other maintinance that is needed. Have always gotten the very best service from all service employees and cashiers. I have already sent both my daughter and granddaughter for service and purchases. Will continue to use Fred Haas Toyota. More

Overall, I was very pleased with our experience at Fred Haas Toyota Country. The new car buying experience is always a bit trying, and this one was no different. I walked in with an offer from another de Haas Toyota Country. The new car buying experience is always a bit trying, and this one was no different. I walked in with an offer from another dealership in hand, trade offer, and drive out pricing, as well as the equipment on the truck I wanted. I was very straight forward with the sales person, and said, if you can beat this, then lets make a deal...if you can't, no worries, I will buy the truck from the other dealer. After waiting over 45 minutes (with a toddler, mind you), the salesman came back with an offer that was about $6,500 higher. I was angry and told them that they weren't listening. Long story short, I finally got the deal that I wanted, and am VERY happy with my truck. The finance manager was a huge help, and got us an incredible financing deal. All of my experiences with the service department have been top notch. They are always thorough, and always wash my truck (the only other dealership that I have been to that does this without charge was BMW). So, aside from the rough beginning, the relationship with Fred Haas Toyota Country has been great. More

The service department is AWESOME. I always get an acurate wait time and they really take car of my car! Everyone is so nice and helpful and they just dont look at the one thing I came for they check acurate wait time and they really take car of my car! Everyone is so nice and helpful and they just dont look at the one thing I came for they check everything and I am thankful for that! More

I have been a customer of Fred Haas Toyota for over 10 years. I have had nothing but excellent service, whether it was buying a new vehicle or having my vehicle serviced. years. I have had nothing but excellent service, whether it was buying a new vehicle or having my vehicle serviced. More

I had questions about purchasing a new Corolla, and Patty really listened to my needs and wants. My trade in was taken care of, all the financial information was explained by Mr. Cardoza, which I even under really listened to my needs and wants. My trade in was taken care of, all the financial information was explained by Mr. Cardoza, which I even understood. I felt like I was the most important customer where my needs were put before just "closing the sale". I went from a spur of the moment looker to a new 2013 Corolla owner. Thanks to everyone at Fred Haas Toyota Country! More

We always bring in our Camry for service. The guys do a very good job. Everyone is polite and helpful. There's a very nice showroom, complete with a tv and refreshments. There's also a shuttle that will very good job. Everyone is polite and helpful. There's a very nice showroom, complete with a tv and refreshments. There's also a shuttle that will take you home while your car is being serviced. More

I had my transmission service here , they did a very good job , friendly service, and love the complementary beverages A+.i do recommend this dealership. job , friendly service, and love the complementary beverages A+.i do recommend this dealership. More

They have a quick turn around for oil changes/tire rotations. Sometimes you have to wait a short time for someone to come out to see what service you need. rotations. Sometimes you have to wait a short time for someone to come out to see what service you need. More

Last Monday, I delivered the car to service at 8:30AM and released it to them by 9:15AM; which after I completed getting a loaner vehicle I left. The repair should have taken 3-4 hours so I should have been released it to them by 9:15AM; which after I completed getting a loaner vehicle I left. The repair should have taken 3-4 hours so I should have been able to get my car back by 1:00PM, maybe... Well to my dismay the service department did call me at 4:30PM to pick up my vehicle. Now I know how important the service departments time is doing soo much work, but I think that scheduling my vehicle and taking my time is more important since I am or did pay for this service. Without people like us customers Fred Haas Toyota can close the "new STATE_OF_ART" service center, there will be no business for them. I have explained this to Jackie and others at the dealership but with people getting little pay to perform at high expectations.. this could take a long time for them to make happen. (02-21-13 WLM) This morning I received a response from Jackie regarding my review of the Fred Haas service. My response to her is to have the proper answer to a customers need and expectation. I am still awaiting the response from Donna Vau. (02-12-13 WLM) As of this morning, I submitted my request for answers and a resolution to what seems to be the service departments never ending issue of "NOT" meeting scheduled times. I will see what Donna Vau is going to say about me having a 10:00AM appointment for service and being told that they cannot see my vehicle for 3 hours, what is the appointment for? On 02/02/13 I purchase a certified used vehicle and just found out that the SRS computer board was supposed to be replaced, but it was not, it is on back order and they ordered the part 4 days ofter I accepted the vehicle. Also, I found out that the service department will take 3 hours to replace a tire that is under warranty; why does it take discount tire 1 hour to replace all four? On another note, I had a flat tire being replaced and my tire indicator light was still on. I checked the other 3 tires and found a nail in one of the front tires, had it repaired at Wal-Mart, why did the three techs working on my tire not check the other 3 tires?? When I receive my response from Donna Vau, I will re initiate this review. They are on the fence with me at this time! More