Fred Haas Toyota Country
Houston, TX
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I understand it is a sellers market but even after paying msrp plus the cosmetic, additional dealer add ons to the car ..that was mandatory for them to add on every new car. The Sales manager could not even msrp plus the cosmetic, additional dealer add ons to the car ..that was mandatory for them to add on every new car. The Sales manager could not even waive $75 ...we were willing leave the car there, but we already spent about 7 hours total on the lots, texts, e-mails, calls, and up to 4 hours driving looking for a car. That is not including the 3 days we had to wait to receive it. We love the car..hate the feeling we got messed over. Taken advantage of.. ripped-off. More
The salesmen could not commit to selling a new vehicle at MSRP, and instead chose to blame Gulf States Toyota for their pricing. If you want to add additional dealer markup - that is fine, but just own it. MSRP, and instead chose to blame Gulf States Toyota for their pricing. If you want to add additional dealer markup - that is fine, but just own it. More
From the first time my wife and I came in contact with Missy Gough, we were overwhelmed with her knowledge and experiences as a sales representative. Her service was to satisfy us and meet our needs for a Missy Gough, we were overwhelmed with her knowledge and experiences as a sales representative. Her service was to satisfy us and meet our needs for a new sales car. She treated us as though we were her parents, not just another customer. Thank youMissy for all you have done for both Beverly and myself. we look forward to continue to help us in the future. More
I was only given 1 key when I purchased my 2021 vehicle and have left message after message for various people regarding the situation for over a year with no response. I have asked twice for the phone nu and have left message after message for various people regarding the situation for over a year with no response. I have asked twice for the phone number or email address of the General Manager and was told no. Someone has the extra key and I want to know where it is. I will not be purchasing another vehicle from this establishment again. More
I saw the listing from Vincent last week on Facebook. He and I started messaging back and forth. I came in the next day to talk to him personally. I’ve purchased many cars and trucks, but never had I ever h and I started messaging back and forth. I came in the next day to talk to him personally. I’ve purchased many cars and trucks, but never had I ever had a salesman like Vincent. He was a person, and not just looking for another sale. I know that’s how he makes a living. We talked about each of our own lives. He is the best salesman you could hope for. Fred Haas, you have one great salesman on your team! Vincent, thank you for making this buying of a vehicle a different kind of experience. You’re not just a salesman, you’re a friend. More
Took my Highlander for scheduled maintenance, as all other times I and the car received outstanding service, Thanks to Jan Martin. service including fixing one item was done within 2 hours as promised, other times I and the car received outstanding service, Thanks to Jan Martin. service including fixing one item was done within 2 hours as promised, for quoted price. Jan Martin is the reason we have continued to have our Toyota's serviced at Fred Haas since 2007 More
This is one of the best businesses I can think of, these people took great care of me and will do the same for you . Not a long drawn out process and I received a great credit rate on approval. Super please people took great care of me and will do the same for you . Not a long drawn out process and I received a great credit rate on approval. Super pleased with my purchase. Vehicle is nice, clean, and tight…also be sure to see my man Isaac for sales. He was just what I needed to finalize my process. Now stop waiting n go and see these people and get your next great purchase on a vehicle. Tell them scat pack Chuck sent you … More
I have worked with Jan Martin as my service advisor for several years and I have always found her to be very knowledgeable and patient with any concerns about my vehicle(s). Excellent, very professional, a several years and I have always found her to be very knowledgeable and patient with any concerns about my vehicle(s). Excellent, very professional, and a credit to the dealership. More
