Fred Haas Toyota World

*****Beware--STAY AWAY--Beware**** On Friday July 15, 2016 I arrived to Fred Has Toyota Collision center to pick up my 2013 Toyota Yaris that had been in their hands to fix for 3 weeks. On Friday July 15, 2016 I arrived to Fred Has Toyota Collision center to pick up my 2013 Toyota Yaris that had been in their hands to fix for 3 weeks. I paid for my repairs and the guy at the counter asked if I was turning in my rental at the same time. I said yes. One of the other guys that was with this guy behind the counter, a tall white male with blonde hair with a red shirt on and khaki pants, came with me to render the rental car. This guy asked me if I had everything I needed from the vehicle and I said yes. He took the keys got into the car and drove it to the back of the Toyota lot. Now four days later I get a call from my insurance company saying that I need to turn the car into them. I call the Toyota dealership and they say that have no clue what happened to it and it is not their problem. I ask to speak with the manager and he tells me to my face he does not believe me. When I walk into the office again to ask to see the cameras none of the employees will even speak to me to lend me any help. I then tried to render aide from Mark Wood, who's the service director and she passed the buck twice off to, Joe Salazar. I then go over to speak with Joe Salazar and he goes to talk to the collision center. Comes back and says the same thing that Jeff Debner the collision center manager said, that he did not believe me. After all of this I call the cops and the cops says that the dealership should have called the cops as soon as they found out a car was missing. These people are theives and liars and need to be looked into. More

Twice as nice!! Kelvin D White was my Sales Consultant for the second time, My first experience went so good, I had to take my son there. Just like the first time, Ke Kelvin D White was my Sales Consultant for the second time, My first experience went so good, I had to take my son there. Just like the first time, Kelvin wasn't looking for a huge down payment. He sincerely just wanted to find my son the car that fitted his budget. Thanks for your help Kelvin, and thank you for the $100 referral fee. More

Mr, Rawl "Awesome" I spoke to Mr. Rawls the day before I purchased my Toyota Avalon. Everything was ready and in order per our phone conversation. "Awesome truly impre I spoke to Mr. Rawls the day before I purchased my Toyota Avalon. Everything was ready and in order per our phone conversation. "Awesome truly impressed. More

Mr. Rios was very helpful to my experience at Toyota World This was my very first purchase(in fact it was a trade in for my KIA Soul 2015) at Fred Haas Toyota World, as soon as my family and I entered the deal This was my very first purchase(in fact it was a trade in for my KIA Soul 2015) at Fred Haas Toyota World, as soon as my family and I entered the dealership, he asked us if we were here to see anyone. I said no, and then he began to ask me if I was interested in a purchase (in my case a trade-in) and I said yes! But of course it all depended if I got a good deal. Mr. Rios showed us around, took us on a test drive, informed us about the vehicles features as if he knew them by heart. Then came "the good part", the deal for the vehicle I wanted. After 5 hours of negotiation, he got me the deal, and I left very satisfied with my experience at Fred Haas. Mr. Rios professionalism, knowledge, and persistence in getting me the deal with his manager made the experience Excellent! Check Mr. Rios out! More

Great experience We went into Fred Haas to test drive a Toyota Avalon and ended up buying a Highlander. I could not be more pleased with my new car and the experience We went into Fred Haas to test drive a Toyota Avalon and ended up buying a Highlander. I could not be more pleased with my new car and the experience I had. My sales rep Bunty we so nice it made it a great experience. More

Mr. Gomez is awesome! This purchase is my 3rd with Free Haas Toyota in Spring. However, this purchase was easy and hassle free only because of Mr. Manuel Gomez... by fa This purchase is my 3rd with Free Haas Toyota in Spring. However, this purchase was easy and hassle free only because of Mr. Manuel Gomez... by far the absolute best sales person I have ever dealt with. He went FAR beyond my expectations as a sales person. This young man was kind, respectful and honest. I will most definitely return to Fred Haas because of him. He is 5 star all the way ! More

excellent My first visit, I was not in a great mood. I was met by Sean Freymann who kept positive and on my side. We drove a car or two and I left. After abo My first visit, I was not in a great mood. I was met by Sean Freymann who kept positive and on my side. We drove a car or two and I left. After about a month or so, I came back and sought Sean Freymann out once again. He was very cordial, professional and accommodating. He helped me in every way. I bought a car. I don't think I would have if it wasn't for his patience, expertise and just all around nice guy attitude. He's a keeper. Ya'll guys got me in a car quick. Thanks, Russell Glass 9434 Springmont Drive Houston, Texas 77080 713-213-3322 More

Excellent Service My sales man provided great customer service and was very knowledgeable. I would definitely recommend Fred Haas Toyota World to Family and Friends in My sales man provided great customer service and was very knowledgeable. I would definitely recommend Fred Haas Toyota World to Family and Friends in the future. More

Outstanding experience in car buying! From the time I stepped onto the sales lot to drive out, my experience was excellent at Fred Haas. I was greeted by my sales personnel, Hector Rios. From the time I stepped onto the sales lot to drive out, my experience was excellent at Fred Haas. I was greeted by my sales personnel, Hector Rios. He was so genuine and knowledgeable in assisting me in finding the car that best fit my needs. Thank you, Hector, for a job well don!. Hector Rios is truly an asset to Fred Haas Toyota World! From sales to financing to checkout, my experience was OUTSTANDING!! I highly recommend Fred Haas Toyota and working with Hector was a real pleasure. I will be a customer for a very long time! More

Great Experience! Fred Haas Toyota World is by far the only dealership I will use to buy a car going forward. After having emailed multiple other Toyota Dealerships acr Fred Haas Toyota World is by far the only dealership I will use to buy a car going forward. After having emailed multiple other Toyota Dealerships across Houston, my salesman (Joe Salazar) was the most responsive, helpful, most importantly TRUTHFUL! He quoted me a price over email and when I got to the dealership that was the exact price I paid for my car! Joe did not "hide" any fees/costs and I walked out paying the exact price he quoted me. Joe was extremely knowledge about the car's features and did not try to lie when he wasn't familiar with one of Toyota's brand new features. I truly appreciated his honesty on all levels. Joe even came in on his day off to sell me my car! Everyone I encountered at the dealership was extremely kind and treated me with the utmost respect. An outstanding dealership that I would recommend to anyone!!! More