Fred Haas Toyota World
Spring, TX
Filter Reviews by Keyword
By Type
Showing 2,958 reviews
Work with Cedric Rawls at Fred Haas Toyota World My experience with Cedric Rawls at Fred Haas Toyota World in Spring was so good that I have bought 2 cars from him at 2 different times this year. Ce My experience with Cedric Rawls at Fred Haas Toyota World in Spring was so good that I have bought 2 cars from him at 2 different times this year. Cedric Rawls works in the used car area, but I bought 2 new cars from him after looking at all of my options. Cedric Rawls is honest and not pushy, and he tries to help you find what you want and need. He is very informative and knowledgable. More
"Amazing" I received a letter through the mail from Fred Haas. Mr. Leonard Carter's card was in the envelope. We talked over the phone about my situation. I was I received a letter through the mail from Fred Haas. Mr. Leonard Carter's card was in the envelope. We talked over the phone about my situation. I was in a car that I was no longer getting good service, my credit was shot, and I had no money down. I set an appointment with Leonard Carter in which I was late, but he waited patiently on me to get there. When I walked in, I had my game face on because I didn't want any run-around. I didn't want to waste his time or my time, if he couldn't do anything for me. My experience consisted of salesmen telling me good things over the phone to get me into the dealership and once I arrived, everything changed. To my surprise there was no gimmick; there was no run-around! Everything he said over the phone he made happen. I received more than expected for my trade-in and didn't have to put anything down. I chose a red Camry. The only problem was the Camry wasn't ready. It still needed to go through inspection. He put me in a deep blue, fully loaded Hyundai Sonata, with heated leather seats, to drive until my Camry was ready (only because the Sonata was one of the cars I test drove earlier but was not interested). I wanted the red Camry. When I got home, I called Mr. Leonard and told him, we had a serious problem. I had fell in love with the Hyundai Sonata. He said, "that's no problem, I was afraid that would happen, but it's no problem. Come on back tomorrow evening and we'll just change the paperwork." My finance person was Paul Heeth. This man is the most genuinely nice, honest and courteous person's I've ever met in my life. He talked frank with me about warranties, about insurance and about credit. I left Mr. Paul's office feeling like I had been given the royal treatment, was taken very good care of and I had been given the best deal for my situation. Even Mr. Paul's boss (his name escapes me now) was so nice to me. He sat and talked to me while I was waiting about his son and his football interest and showed me pictures on his phone. I couldn't ask for a better experience at a car dealership than what I received at Fred Haas. p.s....I promised Mr. Leonard Carter, I would come back to bring him something to show my appreciation for the patience he exuberated. I especially appreciated him staying past his work shift time to ensure, I was well taken care of. He even took the time to help me shop around for a good insurance rate while we waited. He promised me, when my daughter was ready to purchase a car, he would be happy to give her the same exceptional Fred Haas experience. I also promised Mr. Paul Heeth, I would be back to bring him some Christmas goodies. I will definitely keep my word. Thank you Fred Haas and thank you to all your wonderful staff members! ~Felicia Williams More
Very good Very nice people. Got what I want. Very friendly and they will work with you. Until you are happy. I will come back again. Thanks again Very nice people. Got what I want. Very friendly and they will work with you. Until you are happy. I will come back again. Thanks again More
Courteous and Easy to Work With After having a horrendous experience at another Toyota dealership (I-10 and Dairy Ashford location) the night before, Anthony was a pleasant and good After having a horrendous experience at another Toyota dealership (I-10 and Dairy Ashford location) the night before, Anthony was a pleasant and good surprise. As a long-time avid Toyota buyer (bought 6 Toyota vehicles within the last 10 year time span), I've visited Fred Haas in the past and was unimpressed with the sales departments. However, Anthony from the beginning was courteous, actually listened to what we had to say, and acted accordingly based on our answers. Although one would think that conducting business in this manner would be common sense and good business practice. I'm often puzzled and turned off on how dealerships try to up sell things/features you don't want or need and then make you feel guilty for requesting the dealership to remove such bogus items. If you want to be treated with respect and avoid wasting your time, I would definitely recommend looking for Anthony if you ever visit Fred Hass. More
New Car Buying Experience These folks were very pleasant to work with. They listened to what my needs were and I am very happy with the result. As a single mom, I appreciated These folks were very pleasant to work with. They listened to what my needs were and I am very happy with the result. As a single mom, I appreciated their integrity and willingness to get me the best deal possible. More
New Car Buyer From the time we drove in, Anthony Truong met us with a pleasant smile and knew how to respond to what we were looking for. He showed us the various From the time we drove in, Anthony Truong met us with a pleasant smile and knew how to respond to what we were looking for. He showed us the various models and when we decided on one, he came back with a detailed listing of cost. He quoted us what we asked for and the whole experience was pleasant and professional. The Fred Haas team explained what was available without undo pressure. A far cry from three days prior at other dealerships. More
Listened to what I wanted tl;dr Quality Salesman, Very Relaxed, Found me the car I wanted, Would Recommend The purpose of my visit was to purchase a new car. I arrived knowi tl;dr Quality Salesman, Very Relaxed, Found me the car I wanted, Would Recommend The purpose of my visit was to purchase a new car. I arrived knowing which two vehicles I was considering, a Toyota Corolla and a Toyota Camry, and told Jonatan right from the start my priorities. I was looking for something with the higheset mpg, did not care about sportiness, and inside amenities(push start, navigation, quality of onboard system, etc) was my second selling factor. I had previously looked at the midrange level of Honda Civic, Honda Accord, Honda CR-V, Ford Focus; after my Toyota visit I looked at Subaru Impreza and Subaru Legacy. During my Toyota visit I looked at both the Corolla and Camry and was satisfied with my visit. Jonatan suggested that I come inside and look at the 2016 Scion iA, because he thought it might fit my criteria better. Sure enough it did. For those unfamiliar with Scion, it's a Toyota brand with a different take on vehicle purchasing. Basically simple cars with nice features. I spent a week or so considering my options and Jonatan answered any questions I had. Came back to test drive it and liked it. The whole process was very relaxed and enjoyable. More
Great Experience at Fred Haas Toyota World! Just moving to the Houston area and needed a new vehicle. Jonatan Benavides was very knowledgeable about the SUVs. He is also going to deliver the n Just moving to the Houston area and needed a new vehicle. Jonatan Benavides was very knowledgeable about the SUVs. He is also going to deliver the new SUV to me later in the week. Todd Bagley was great with financing and completing all the paperwork in 33 minutes! More
Excellent service with the purchase of my new Camry Paul Heeth was referred to me. He referred Randy Sampson. I spoke with Randy on Thursday November 12th. He found me exactly what I wanted and 24 hours Paul Heeth was referred to me. He referred Randy Sampson. I spoke with Randy on Thursday November 12th. He found me exactly what I wanted and 24 hours later I had purchased my new car. Everything I asked for he found. Everything he promised he delivered. The entire transaction was pleasant an I couldn't be happier. Elaine More
Very Knowledgeable and Helpful Everyone at the dealership was eager to help us find what we were looking for. Jim worked hard to find the new car that was perfect for our needs and Everyone at the dealership was eager to help us find what we were looking for. Jim worked hard to find the new car that was perfect for our needs and at an affordable price. More