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Fred Martin Ford Mercedes-Benz

Youngstown, OH

4.8
943 Reviews

4701 Mahoning Ave

Youngstown, OH

44515

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943 Reviews of Fred Martin Ford Mercedes-Benz

August 11, 2014

Mercedes Service at Fred Martin Ford: Outstanding! My wife and I have had our two Mercedes, E-350 and ML-350 serviced at Fred Martin Ford of Youngstown for several years and have nothing but outstandin More

by jimmy1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lee
Aug 12, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for the kind review of our service department, Dr. and Mrs. Collins! We very much appreciate your business and your loyalty to us.

August 11, 2014

"Great Buying Experience" On my visit I was met at the door by Russ. I explained to him I was interested in a new F 150. He showed me around and the truck I was looking for was More

by lcip28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for taking the time to share your experience with Russ and Fred Martin Ford! We are so happy to hear that you're enjoying your truck, and we very much appreciate your business.

August 10, 2014

Great service and friendly help Martin, my salesperson, is always ready to help with any questions I have and Larry, the service manager, is so friendly and so helpful. Very profes More

by ccmruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Shaffer, Larry Lee
Aug 11, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for the kind review about Martin, Larry and Fred Martin of Youngstown! We very much appreciate your business.

August 08, 2014

Great Service and Great Car Jeff Jewell provided excellent service and answered any question my aunt and i had. He made my car buying experience a smooth experience. I love my ho More

by dburgess06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jewell
Aug 08, 2014 -

Fred Martin Ford Mercedes-Benz responded

We appreciate you taking the time to review Jeff and your experience with Fred Martin Ford! Thank you for your business, and please let us know if you need anything in the future.

August 07, 2014

Overall a very good experience! I was ready for a new car and was stuck between two, an Encore and a Focus. After visiting Fred Martin, I decided to go with the Focus. It's a great More

by teach4m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Kosinski
Aug 08, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for taking the time to write such a kind review about Stan and Fred Martin Ford! We're so glad that you love your new Focus - it really is a great car. And we're glad that you had such a great experience with us. We try our best to make the car buying process as educational and enjoyable as possible! We appreciate your business :)

August 06, 2014

Excellent Service, Very Happy Customer I could not be more satisfied with the level and quality of service I received from this dealership, and especially from my sales consultant Stan Kosi More

by Rskelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Kosinski
Aug 07, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to say such kind things about Stan and Fred Martin Ford! We pride ourselves in having some of the best prices in town because we know how important working within a budget is. Stan is great at understanding his customers' needs and finding a way to let them drive off in a new car. We appreciate your business!

August 06, 2014

Excellent service, second to none - Salesman Kyle Moore I was in the market for a car and knew what I wanted - a Ford Fusion. My last car was a 2006 Ford Fusion and I really liked the new models. I decided More

by hmkassis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2014 -

Fred Martin Ford Mercedes-Benz responded

We appreciate you taking the time to write a review on Kyle and Fred Martin Ford! We love that you're a Ford enthusiast, and Kyle is certainly the man to come to when you want to talk cars. We appreciate your loyalty, and feel free to stop by to check out the new model year!

August 06, 2014

Jeff Jewll Jeff is a class guy that I had the pleasure in meeting and purchasing 3 vehicles and recommending 2 others that bought vehicles from him. He is honest More

by jhunsbarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jewell
Aug 07, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Jeff and Fred Martin Ford! We are very proud to have Jeff as a part of our team because as you said - he's a great guy to work with. We appreciate your loyalty!

August 04, 2014

Larry is a very polite and informative service person! The service was a+ The only thing Im not happy with was that I was informed when leasing the car that it was only to be around $200 a year to have se More

by beanie37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lee
Aug 04, 2014 -

Fred Martin Ford Mercedes-Benz responded

We apologize if the information you were given prior to your lease was misleading. Your Mercedes Benz A Service would be $199.95 plus tax, and the B Service would be $349.95 plus tax if you have a car and $399.95 plus tax if you have an SUV. But I would like to thank you for your kind words about our service department, and we hope that you will continue to allow us to serve you!

August 04, 2014

Class Act Jack is a class act: very professional, friendly, & courteous. Delivery of our new vehicle was exceptional. Looking forward to a long relationship wi More

by lortibet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DeMatteo
Aug 05, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for the kind review about Jack. He truly is a class act, and we are very proud to have him as a part of our team. We look forward to your continued business!

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