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Fred Martin Ford Mercedes-Benz

Youngstown, OH

4.8
943 Reviews

4701 Mahoning Ave

Youngstown, OH

44515

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943 Reviews of Fred Martin Ford Mercedes-Benz

August 03, 2014

medical assistant excellent service this is my second car from this dealer ship extremely satisfied staff is great, i would highly recommend friends and family to this More

by spoiled2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Conley, Kevin Jarvis
Aug 04, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for the kind review of Fred Martin Ford! Nikki is great at what she does and goes above and beyond to help her customers drive away with a new car. We appreciate your business!

August 02, 2014

Oil change, recall notice Easy to schedule and service was excellent. Talked with Curt who is always friendly. My lease will be up in 6 months and am looking forward working wi More

by sue.mcguiremanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Putnam, Sarah Graziani
Aug 04, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Fred Martin Ford, Sue! We appreciate your business, and we also look forward to working with you in the next six months!

August 01, 2014

Outstanding experience due in large part to Sarah Graziana. Once again Sarah solved our problem in a timely, efficient manner. Great service! We had a potentially serious problem, but despite a tight schedule More

by Joj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Graziani
Aug 01, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for the kind review about Sarah and the Fred Martin Service Department! Great service is our promise to our customers, and we will always do our best to deliver it 100% of the time.

July 31, 2014

Paint chipping on rear fenders It was a pleasant experience. There was an immediate willingness to listen as I described my concern that the paint was not correctly applied at the f More

by sweetpattig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the person's name...sorry., Dan Killa
Aug 01, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review your experience with the Fred Martin Service Department, Patti! We know that Ford makes mistakes, as does everyone, and we will always ensure that our customers' cars are as perfect as possible - that's part of the fun in buying a brand new car! Thank you for your business, and please don't hesitate to contact us with any concerns in the future.

July 30, 2014

Ford Fusion Kyle Moore was our salesman. He was very thorough and answered every question we had about our new car. I would recommend your dealership to anyone an More

by Patmoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Kyle and Fred Martin Ford. Kyle is a wealth of information and he loves to share it with his customers. We appreciate your business and look forward to working with you in the future!

July 27, 2014

High Quality Dealership our recent lease of a Mercedes E 550 was handled in a very professional manner and very effciently. The sales team went out of their way to handle a More

by martinsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Le, Jack DeMatteo
Jul 28, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for your kind review of Fred Martin of Youngstown. We are incredibly proud of the brand we represent, and we strive to ensure our customers leave here with the best experience possible. Please let us know if there is anything we can do for you in the future.

July 23, 2014

Nice job Great too be part of the Mercedes Benz family, great service , will be nice when all the renovations on both sides will be done , thanks More

by Chalker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lee
Jul 24, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review our Mercedes Service Department! We are happy to have you join our Mercedes Benz family as well. Be sure to stop by again when the renovations are complete to see the all new look!

July 23, 2014

Great dealership We are very satisfied with our experience and wish to thank all for helping us with our purchases of the 2014 fusion Se and 2002 mustang. Thanks to al More

by bird1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Grimwood, Scott Simpson, Martin Shaffer
Jul 24, 2014 -

Fred Martin Ford Mercedes-Benz responded

We enjoyed working with you all as well! Thank you for taking the time to review Fred Martin Ford, and be sure to let us know if there is anything we can do for you in the future.

July 23, 2014

Love our new Mustang! We were very pleased with our experience. Stan was great and went our of his way to work with us on the deal. Will recommend Fred Martin to anyone w More

by Pony2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Kosinski
Jul 24, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Stan and your experience at Fred Martin Ford! The Mustang is a fantastic car, and we're very happy that you love your new ride.

July 21, 2014

Great experience! The salesman was great to work with. I have bought about 24 cars over my lifetime, and Curt was great to work with. Professional, informative and not More

by jkstew1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Putnam, Curt Putnam
Jul 21, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you so much for taking the time to review Curt and your experience at Fred Martin Ford! We very much appreciate your business and look forward to serving you again in the future.

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