Back

Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

Sort by
November 04, 2020

Nice people. There Very nice I don't like that nissan Nice people. There Very nice I don't like that nissan won't fix my front fitment was all wrong from the factory Follow.uo for a part I need I ne More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fred Martin Nissan responded

Hello David- we understand you spoke with your Service Advisor yesterday. We are awaiting a decision by Nissan USA as to how we can move forward with your repair. We will contact you as soon as we have an answer. Thanks for your review.

November 03, 2020

the service received has been exceptional. associates are knowledgeable and friendly. they have always explained the results of work done and recommendations for further work More

by a1tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day!

November 02, 2020

Very professional and helpful in a stressful situation. Recommend them to others and we will be back for future repairs and possibly purchase. Thank again. More

by kblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

November 02, 2020

Pat is always beyond helpful. I have had my car in there more than I care to admit and he is always extremely courteous and is excellent about keeping me updated about the diagnosis and cost of things for m More

by NIKI.OBERLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Safe travels!

November 02, 2020

Patrick H. Is my favorite person in service! He always is so nice, professional, and helps me understand whats going on with my car. I come there because he's so great! More

by SUZZWORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please don't hesitate to reach out! Take care!

November 02, 2020

I am very happy with the truck and subsequent service. The only criticism is the 8:00 am phone call, inquiring about the service evaluation. Very annoying. More

by KNUTEWOLTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 02, 2020

I had my 2015 Nissan in for service. I was treated very I had my 2015 Nissan in for service. I was treated very nice. Everyone was very helpful and polite. I will return for more service. More

by Martha Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Martha, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

November 02, 2020

Took my car in and serviced on time and correctly.Was Took my car in and serviced on time and correctly. Was updated on the status of work by Rich who was friendly and approachable. Satisfied More

by DRASICCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day!

November 02, 2020

I love the customer service! I purchased my car from this dealership as we as got service done. The professionalism and courtesy is consistent throughout. More

by TSHAZOR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Have a great day!

October 31, 2020

Excellent as always. 110%!! Every person that I am into contact with was very helpful, courteous and informative. Everything that was done to my car was explained in detail along with price. Thank you! More

by ANNMARIE.ADKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fred Martin Nissan, Llc! Take care!

...
107
...