1,542 Reviews of Fred Martin Nissan - Service Center
Nate was wonderful to deal with. He was friendly, understanding, and made me feel comfortable through the whole process. The service was fast & Nate didn't make me feel pressured to do the extra work understanding, and made me feel comfortable through the whole process. The service was fast & Nate didn't make me feel pressured to do the extra work that the technician noted, but went through and explained the issues that were brought up and explained solutions. Very happy with my experience. More
The gentleman helping me was extremely nice. His name is Robert Wilson. He took the time to explain to me exactly what my car needed. Robert Wilson. He took the time to explain to me exactly what my car needed. More
They go the extra mile for the customer. I just got a major repair done on my 2008 Xterra, which I bought at this dealership over 10 years ago, they cleaned both the outside and inside of the truck. It h major repair done on my 2008 Xterra, which I bought at this dealership over 10 years ago, they cleaned both the outside and inside of the truck. It has not been that clean in five years. Going the extra mile! More
Patrick and his staff were great and kept me informed on the progress of my service and alerted me on issues needed attention. Thanks again the progress of my service and alerted me on issues needed attention. Thanks again More
Great customer service, the techs are professional and take great care of my car. I appreciate everything that you do. Thank you thank you much take great care of my car. I appreciate everything that you do. Thank you thank you much More
Service provided by Nate was excellent. He was kind and provided a rental car for an hour or so because I was there for 6.5 hours and needed to get to my daughter’s event. However, I am very frustrated wit provided a rental car for an hour or so because I was there for 6.5 hours and needed to get to my daughter’s event. However, I am very frustrated with the actual service of my car. I trusted that a Dealer would sell me a decent 3 year old car. I purchased this vehicle with under 30k miles on it from your store 14 months ago. I complained repeatedly about road noise when I brought it in for oil changes and I was told that they didn’t hear it. I’m not even sure it was checked. I had the tires replaced, tires rotated, and front brakes replaced in January and February. This summer the noise became unbearable and I was afraid to drive it. I had to change the wheel bearing. Then I had the rear brakes replaced. Now the front brakes stick, and occasionally squeak. Additionally, when I turn left, I sometimes here a noise from the front driver side tire. I have barely driven the car in the past few months so it is not from over use. I am extremely frustrated. There is no reason that a car with 39k miles on it should have these problems. Additionally, I am supposed to receive a free car wash with my service and that has never happened. More
Took my car for my first routine oil change. I just bought the car three months ago and it has less than 30K miles. The work was done quickly and everyone was friendly and professional but now I have a bought the car three months ago and it has less than 30K miles. The work was done quickly and everyone was friendly and professional but now I have a rattling sound under my vehicle and I am not happy and don't plan on taking it back. A free oil change is great, but not if it's gonna cause other problems that I'll need to pay for More
The guy at the desk was very friendly and courteous. They got me out pretty quickly on my oil change. It was nice that I didn’t have to spend a couple hours there. Great service. It was awesome because it wa got me out pretty quickly on my oil change. It was nice that I didn’t have to spend a couple hours there. Great service. It was awesome because it was free oil change service included on my purchase of my new car. More
The experience was just as I would expect... good service, friendly workers and pleasant environment. Just get really tired of doing these reviews every time!!! service, friendly workers and pleasant environment. Just get really tired of doing these reviews every time!!! More
Very friendly and professional in the service department. Nate explained the work very carefully and was very helpful. I was very much at ease and felt comfortable dealing with the service department. Nate explained the work very carefully and was very helpful. I was very much at ease and felt comfortable dealing with the service department. More