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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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August 26, 2020

Attractive and clean dealership, all the employees are courteous and helpful. It’s nice that they text you and let you know how it’s going on your vehicle More

by JAOANDLEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 31, 2020 -

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Thank you again for leaving us this response! Take care!

August 26, 2020

Fred Martin Nissan did a great job installing my trailer hitch. It looks great on the car. They provided me with a loner while they did the work. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 26, 2020

My car was serviced at Fred Martin Nissan in a correct and timely manner. The service manager and other personnel were all very courteous and professional. More

by THREORAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Fred Martin Nissan responded

Threorai, thank you for taking the time to leave a review for us at Fred Martin Nissan, Llc. We're happy we could meet your expectations! We hope to be of service to you again in the future! Safe travels!

August 25, 2020

This was my first time going to Fred Martin Nissan Service and Patrick was awesome. He was very friendly and welcoming. I will definitely be back. More

by PAULE2796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 25, 2020

Friendly and helpful repaired my a/c fast and working great now. Changed my oil and replaced filters as well. Everything is working and in good shape More

by TIMMERJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Fred Martin Nissan responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2020

Everyone I interacted with was very helpful and friendly. The routine work on my car was excellent. Definitely my preferred place for any service I need on my car. More

by JL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 24, 2020

The service department was excellent, it was a great experience. Kept me informed on the status, got me into a rental car and their COVID safety was excellent More

by kmckeighen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Sep 01, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2020

Very customer oriented...(felt rotation of tires should be included in the complimentary oil change). Will be back for next complimentary oil change. Thanks for the car wash. More

by QUEENBEE0501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! We hope you have a great day!

August 21, 2020

Had a recall on van. It was done less than 90 minutes. Washed the van for free and replaced the air cleaner for $25. I was happy with the experience. More

by DJSTAVARZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2020

Took my car in for service. Drove right in and was greeted within 20 seconds. Nate had acknowledged me by name and knew the reason for my visit. When the service was completed, Nate went over it with More

by Mike Gasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
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