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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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March 27, 2022

Service center staff is courteous and respectful. Patrick worked hard to make things right 👍. Thank you. More

by B3 potter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Fred Martin Nissan responded

Thank you for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

Mar 29, 2022 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 25, 2022

Service dept service great. Easy to schedule appointments. Kept updated on status of car service More

by NEANERY
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Fred Martin Nissan responded

Hi Neanery, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 24, 2022

Very good customer service. My advisor Patrick was very friendly and helpful during the entire service visit. More

by MPB64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. Patrick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

March 23, 2022

Nice people great cars. Only thing is they don’t tell you if car been in wreck before More

by BAGLIABEN1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. We do offer free Carfax reports on our used vehicles. You can look at any used car on our site, click the Carfax logo and click. That will bring up the history report. Thanks for your comments.

March 23, 2022

The service was excellent! The employees were very helpful and friendly! I would always recommend this dealership! More

by GGIANNOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou in sales!
Mar 23, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2022

Very fast and efficient! ! Love Fred Martin! Customer service is exceptional, I felt like they understood my concerns and took care of me. More

by EBAYBOGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

March 20, 2022

The service was excellent. All concerns were handled professionally. Transportation was provided and the car was ready at the time promised. More

by ARISTINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

March 18, 2022

The service dept. Is courteous and efficient. They get you in and out and explain everything that is going on with your service. More

by suebash1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 17, 2022

The Service was prompt and communication was clear. I like the convenience of Being able to text is More

by DIKLEIN2122
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

March 16, 2022

Was very pleased with the service and Amy, who got me checked in. She was very informative. More

by LANB1054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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