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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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November 20, 2021

The team at Fred Martin is professional and friendly. They make me feel like my business is appreciated. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Fred Martin Nissan responded

Hi Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2021

This is the dealership we bought our car and is the place we use for maintenance on that vehicle. They are very professional and always have appointments available for our vehicle to be serviced More

by Aroloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

November 18, 2021

Tire was going flat on way to work. I had to wait an hour but they got me in and fixed my tire. So grateful. More

by LMWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we were able to help you out. Thank you again for choosing Fred Martin Nissan!

November 17, 2021

This is one of the best Services I've ever had done with my car and they were very communicative with me also More

by terrytlizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2021

The service was good. The wait was lengthy . But there was extra work that had to be done on my car. The service person Amy kept me informed on my cars progress. She was very polite More

by ddjohn5170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

November 17, 2021

Always fast and efficient service. Great customer service team. My favorite dealership. Exceeds my needs. More

by Bribreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Nov 17, 2021 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

They were friendly and clear in their communication. They did what they said they were going to do More

by Hannah.Kathy.Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
Nov 17, 2021 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2021

Rich is Nice, very helpful, went above and beyond to help me. I would recommend service here. More

by Klang4179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

November 13, 2021

just had an oil change, but all was fine. Only issue was that the waiting room was out of coffee. More

by SPRINGRUNFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2021

Easy drop off, quick follow up and the entire scope of sark was completed on time More

by Mpdolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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