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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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September 11, 2021

Everyone I came in contact with was very professional and welcoming. The Service Tech that worked on my vehicle did an excellent job. I sincerely feel my business was appreciated. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pandin - 5 Stars as well , Jackie Luizzi
Sep 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of great service! Thank you for the 5-Star Review!

September 08, 2021

Gentlemen that waited on me he was very kind and nice explained everything throughly. He didn't make me feel uncomfortable .I would recommend others to Fred Martin. I will be back More

by Janegunn187
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

September 08, 2021

Great as usual, very friend and helpful. Visited with my salesman. Would usually look at cars on the lot but not very much inventory or brochures were available More

by JACKOLEENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and stopping by Fred Martin Nissan. If you have any additional questions, do not hesitate to give us a call.

September 08, 2021

Gentlemen that waited on me was very nice and kind. Explained everything thoroughly so that I could understand. He made me feel welcome i would have love to have him to wait on me when I make my next More

by Janegunn187
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to have been of service!

September 06, 2021

Great service!!! They were very quick and thorough and even washed my car!!! Very friendly! Will be bringing my car back for regular oil changes!! More

by ConnieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

September 02, 2021

Excellent service!! I had a great experience, wonderful customer service! They even washed my car for me. Service center was extremely helpful and kind! Thanks More

by DANA SMOOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Fred Martin Nissan responded

Hi Dana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

They all seem willing to help with the smallest of any need for help. Have leased two cars and have been happy for close to 6 years. More

by RICHARDSTUCKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Sep 04, 2021 -

Fred Martin Nissan responded

Hello, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 01, 2021

Wonderful customer service. Very thorough servicing of my car. Super friendly and very knowledgeable representatives. I was provided with a comprehensive overview of the status of my car inclusive of diagno More

by EVERCALLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Fred Martin Nissan responded

Thank you for your great review. We are glad to hear you appreciated your status report!

August 30, 2021

I arrived early for my appointment and even though I was I arrived early for my appointment and even though I was told they were running on-time, I was in an out in about 1.5 hours. More

by CINDYC83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fred Martin Nissan responded

Thank you for your review. We are glad we could complete your service to your satisfaction. Have a great day!

August 26, 2021

Fast and efficient service. People were friendly and the accomodations were comfortable in the waiting room. I appreciate the complementary car wash at the end too More

by IvanaZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 31, 2021 -

Fred Martin Nissan responded

Thanks for your review. We are glad we could complete your service in a timely manner. Have a great day!

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