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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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August 09, 2021

First time experience. Excellent service and very helpful staff. Thank you very much for making a usually unpleasant experience excellent. Patrick was great and very knowledgeable. More

by Mark R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and for stopping in at Fred Martin Nissan!

August 06, 2021

I got 2 key fob batteries changed and now one key won't remote start or unlock car.. Tech to service I had nail in tire but didn't record which tire needed repaired More

by KYANCEY79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician
Aug 08, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2021

Very friendly help you with your needs I really like going there good quality product we'll definitely go back and buy another vehicle there someday More

by Billrhode89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 08, 2021 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

August 05, 2021

They were ready for me when I got there. They did the oil change in a reasonable amount of time. They were courteous and they washed my truck. Thanks More

by RDINGIES
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

The technician and manager did a great job. The truck was ready when promised. I will recommend them to all my friends. Thanks for the great support. More

by Mrbraz9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and recommendation!

July 31, 2021

Took my car in for a rubbing noise in front end they stayed it was fixed . Well it’s not fixed. Tired of driving there and leaving with unsatisfactory work More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Fred Martin Nissan responded

Hi Tricia, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation, however we are unable to pull up details without your full name on file. If you could please email us at fmcares@fmcars.com or give our Service Manager Denise Law a call at (330) 734-3913 with details of your visit and any questions or concerns. We would be happy to assist you further. Thank you.

July 30, 2021

Always great customer service! Richard and Nate have always been exceptional when help was needed. The service department is great. They are always trying to get things done as fast as possible and have More

by Anjaw_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to hear you had a great experience. If you have any questions, do not hesitate to give us a call. Our team is always happy to help!

July 30, 2021

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting a More

by zips13@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for your 5-Star Review!

July 29, 2021

I had a great experience while purchasing my vehicle. The experience definitely continued during my first car service. Amazing customer service. I would recommend Fred Martin to anyone looking for their next More

by Sueann Follmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review!

July 28, 2021

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental More

by Liftedprayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 23, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

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