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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,758 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,758 reviews

December 20, 2021

Easy to work with, he actually knows what he’s doing. 100% recommend him. Go to Colton with all your needs More

by Cyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
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Dec 20, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Colton, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

December 20, 2021

Mr. Bahas was extremely professional and helpful. Any questions I had he was able to answer quickly and made me feel comfortable throughout the buying process. Happy customer. If you are wanting to purch More

by Marketwiz
Recommend Dealer
Yes
Employees Worked With
Alexander Bahas
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Dec 20, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

December 20, 2021

Our salesman Mike Antonance was great to work with. We also enjoyed working with Rhonda. More

by Jcrasile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda , Mike Antonace
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Dec 20, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Mike and Rhonda, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

December 19, 2021

Buying a car from this place was the worst experience I have ever had! Buyer beware More

by CARLM04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saja Select Finance
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Dec 20, 2021 -

Fred Martin Superstore responded

We are sorry your experience here was less than 5-stars. However, we are unable to find a record of your visit with your DealerRater username. If you could please email us at fmcares@fmcars.com or contact Jennifer Bittner, Customer Relations Manager, at 330-753-4444 with details of your visit and contact info, we would be happy to assist you further. Thanks for your review.

December 18, 2021

I have purchased 3 vehicles from this dealership. Two SUV and recently bought a Grand caravan.Fred Martin really cares about his customers. I will continue to purchase my cars from this location. More

by albertgeorge.0886
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
Report | Print
Dec 18, 2021 -

Fred Martin Superstore responded

Thank you for your fantastic feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Grand Caravan, Albert! Thank you - Fred Martin Superstore Team

December 17, 2021

I dealt with Rob Zabel at Fred Martin Superstore. That man is on the ball! He made the process extremely smooth from beginning to end. Was a great communicator through the whole process, as well. Highl More

by redsrooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rob to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. We're always happy to help. Thank you - Fred Martin Superstore Team

December 17, 2021

This is the third vehicle I’ve purchased from the dealership and have always been treated with great care and respect. More

by SRPROCSSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
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Dec 18, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Congratulations on your new purchase! Thank you - Fred Martin Superstore Team

December 17, 2021

The sales staff is AMAZING! They had crayons and color pages for our girls & of course popcorn for snacking. They thought of ever detail & we love our new Wagoneer! More

by RACHELHELLER32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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Dec 18, 2021 -

Fred Martin Superstore responded

Congratulations to you and your family on your new Wagoneer! Thank you for sharing your thoughts about your excellent experience with Fred Martin Superstore. We truly appreciate your business, Rachel. Thank you - Fred Martin Superstore Team

December 17, 2021

Always had good service and awesome customer service… enjoy working with Rob S..everything gets done and on point.. second time around .. better then the first.. More

by CC790SR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore! We appreciate your feedback and great rating. We're glad to hear that Rob was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

December 16, 2021

I had a good experience from being contacted when the vehicle I was looking for came in and with the person that sold me the keep. More

by LAKAJOKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Antonace, Saja Select Finance
Report | Print
Dec 16, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

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