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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

September 27, 2021

The dealership is very nice. The sales team is great and the finance team did a great job for me More

by DLT.1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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Sep 27, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 27, 2021

Purchased two RAM Promaster vans. Kept up to date on delivery, fair pricing, great communication. More

by JANDJFIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Report | Print
Sep 27, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and that you had such a positive experience with the purchase of your two RAM vans. We thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 26, 2021

Had fine experience when buying my truck their and the financing was very quick and they drove my truck to my house,thankyou More

by VASILLIUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Report | Print
Sep 26, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

September 25, 2021

Everyone was very helpful and got us into the car we’ve been wanting. Special shout of to Saja for being so welcoming and not stopping til she got us in something we were happy with. More

by OliviaS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance , Malik Alexander
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Sep 26, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Olivia, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

September 25, 2021

I paid a little more then I would have liked to. Overall the customer service was great! Thank you. More

by BPREUSSER20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Saja Select Finance
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Sep 26, 2021 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

September 23, 2021

Very clean and organized and fully staffed with polite, informed employees that strive to make sure you leave satisfied. More

by tonyynot3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gunther
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Sep 23, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 23, 2021

The salesman was great. I wish the financing/ leave with your car was faster. And I was preapproved. More

by JANELLE.ODELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Report | Print
Sep 24, 2021 -

Fred Martin Superstore responded

Janelle, It's great to hear that Jeff and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 23, 2021

Straight forward professional staff. No pressure and delivered on everything. Tim answered all our questions overall a great experience. More

by LORIBUTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim bulgrin
Report | Print
Sep 24, 2021 -

Fred Martin Superstore responded

Lori, Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let Tim know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

September 23, 2021

Rich Bacon was very helpful when the cars I wanted wasn’t there in the lot More

by cherylweinsheimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Report | Print
Sep 24, 2021 -

Fred Martin Superstore responded

Cheryl, Thank you so much for your kind words for Richard, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 22, 2021

This dealership was the best buying experience I have ever experienced!! Will definitely be back when we are ready for another car!! More

by Robert.Poague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff,Chewning
Report | Print
Sep 22, 2021 -

Fred Martin Superstore responded

Robert, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

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