Fred Martin Superstore

Recall work Joe responded quickly, took care of all recalls in a timely manner, and communicated clearly what was done. He answered all of my questions. Overall Joe responded quickly, took care of all recalls in a timely manner, and communicated clearly what was done. He answered all of my questions. Overall good experience! More

Awesome Experience Great dealership, great customer service. I had an awesome experience and felt zero pressure during the entire transaction! I was well taken care of a Great dealership, great customer service. I had an awesome experience and felt zero pressure during the entire transaction! I was well taken care of and would recommend this dealership! More

Returning Customer I've purchased multiple vehicles from this dealer and recently bought another. I plan on shopping there first, again, in the future. They've always wo I've purchased multiple vehicles from this dealer and recently bought another. I plan on shopping there first, again, in the future. They've always worked with me to meet my needs and the customer service is great. They're professional and clear. No sales people pressuring you into a purchase. (I've been yelled off a lot for changing my mind on a purchase at Halleen in North Olmsted, OH years ago) They're respectful, competent, pleasant and value your business. I've had my cars serviced there under warranties, had free oil changes and have had no issues in those arenas either. More

Great Service! I have purchased two challengers from Fred Martin and had great experiences both times. I fully intend to work with them on my next vehicle also. Rece I have purchased two challengers from Fred Martin and had great experiences both times. I fully intend to work with them on my next vehicle also. Recently my car was in need of service. Again, they did not disappoint. From start to finish, it was a seamless process. They really listen to their customers and work closely with you to determine what is going on with your vehicle. Huge thanks to Adam Campbell for making this visit easy and fun! More

Oil change Excellent service. Timothy was so helpful and courteous. What a pleasure to deal with. I would recommend going there and dealing with him at any time. Excellent service. Timothy was so helpful and courteous. What a pleasure to deal with. I would recommend going there and dealing with him at any time. More

STAY AWAY I got a car here last month and noticed on the way home that there was a small crack in the windshield and the brakes were making noise so i called th I got a car here last month and noticed on the way home that there was a small crack in the windshield and the brakes were making noise so i called the next day and they said to keep the cost down they dident do anything to it now i was told that they just got the car in the day before as a trade in and did absolutely nothing to it not even an oil change before they sold it to me for 12000 dollars...REALLY to keep the cost down...not easy people to deal with and the salespeople really and unfriendly and have no interest in selling cars. STAY AWAY More

Great Service Zach was patient with me and very helpful through out the whole process. After many test drives over multiple visits I finally decided on one and got Zach was patient with me and very helpful through out the whole process. After many test drives over multiple visits I finally decided on one and got a great deal. More

Absolutely Excellent!! I cannot describe how pleased my wife and I are with our new Ram. John and Jason were fantastic!! So very grateful for them and we have never had a be I cannot describe how pleased my wife and I are with our new Ram. John and Jason were fantastic!! So very grateful for them and we have never had a better or easier car buying experience. I can honestly say that both John and Jason went out of there way to help us. I would HIGHLY recommend Fred Martin and John and Jason! More

So helpful. It was that time where we were not planning on getting a truck but needed one now. The great used truck we had bought 5 years before needed replacing It was that time where we were not planning on getting a truck but needed one now. The great used truck we had bought 5 years before needed replacing. My husband called a head of time and told our Dealer Lonny what we were looking for and they had their best choice ready for us when we arrived. The purchase was quick and painless. We love Fred Martin dealership and will continue to purchase from there when the time comes again. Thanks guys!! More

Good honest bunch of people to work with These people go above and beyond to make your service experience as painless as possible. Thank you Greg for making this experience as good as it coul These people go above and beyond to make your service experience as painless as possible. Thank you Greg for making this experience as good as it could be More