Fred Martin Superstore

Car of my dreams I had been looking for 2 years for a used Durango Citadel. Went to other dealerships who wanted to tell me what I wanted. I even had a young man tell I had been looking for 2 years for a used Durango Citadel. Went to other dealerships who wanted to tell me what I wanted. I even had a young man tell me he hated me already because I said I was an English teacher..seriously? At Fred Martin I was listened to and found more than what I wanted. A new Durango Citadel! I was respected and had a great experience. Thanks guys! More

Lies and Unprofessional. I found the Jeep of my dreams at FM on 11/24/2018...It was a 2010 Wrangler(2 door) Mountain...Rag top..I love it! Huge tires and all jacked up:) They I found the Jeep of my dreams at FM on 11/24/2018...It was a 2010 Wrangler(2 door) Mountain...Rag top..I love it! Huge tires and all jacked up:) They told me to come in b/c I told them on the computer that I was interested in it..first they said it was sold , then called me the next day and said the guy bought a BMW instead...I said COOL! When I got there and test drove it around the block I did notice the shaking a little...its also a 6speed manual...after me and my wife came back to Michele(Sales Lady) she said it had a bent axel and bad brakes in the back, but they were going to fix it in 2 weeks for me...the jeep was also filthy on the inside and smelled like ciggs...She said after the paper work I can take it home...they washed it and didnt really wipe it down to good, but I was so excited to have this baby:) So I took it home...while on the freeway I noticed the shaking was very bad and very unsafe...actually it scared me...I called her(Michele) the next day and said that it shakes bad and the Parking Brake does Not work at all...so, she told me to bring it in(was mad) so I did...they gave me a rental(New) and I had it a couple days..I also noticed a hole in the roof and it was leaking water, I asked them to fix that as well...Too make a long story short and not to bore anyone, I had to take it back 4 times and they still havent fixed everything...the noise in 2nd gear...they told me I dont know how to drive it right..I am a 17 yr Class A Pro Driver:) They also like to yell that You Bought a USED CAR! Oh yea, I paid 20,000 for it too...These people are Huge Liars and after the sale they dont care about you at all:) I have inherited someone elses problems and FM could careless:) Basically they dont go over there used cars, they just act like they do:) Then when you find something they want you to use your insurance..I will NEVER buy a car from them again...Like I said, if your buying a used vehicle? BEWARE! More

Happy customer Very helpful informative and courteous the process was timely and he answers all questions will do business again in the future. Thank you have a happ Very helpful informative and courteous the process was timely and he answers all questions will do business again in the future. Thank you have a happy holiday More

Quick and Easy I feel good coming here. Honest people not trying to sell you things you don’t need. Quick and easy service. Highly recommended this place! I feel good coming here. Honest people not trying to sell you things you don’t need. Quick and easy service. Highly recommended this place! More

Excellent as always Truly friendly staff all the way down the line! Everything was done on time and at no cost to me. No irritating up-selling of overpriced things I know Truly friendly staff all the way down the line! Everything was done on time and at no cost to me. No irritating up-selling of overpriced things I know I don’t need. These guys are definitely my “Go-To”s! More

A pleasure Went in to look at used cars. I was greated at the front door and introduced to Mike, my salesman. He asked what my criteria was, excused himself for Went in to look at used cars. I was greated at the front door and introduced to Mike, my salesman. He asked what my criteria was, excused himself for a few minutes to get a car that fit. He hit the nail on the head the first try and a vehicle I hadn't even considered. More

Great morning I took my car in this morning for a recall and Greg was awesome. He kept me very well informed and got me out of there in a timely manner. I took my car in this morning for a recall and Greg was awesome. He kept me very well informed and got me out of there in a timely manner. More

Joe Zink is the best! I routinely take my 2017 ram 2500 6.7 liter Cummins Turbo Diesel truck in for service at Fred Martin superstore I always deal with Joe Zink the comme I routinely take my 2017 ram 2500 6.7 liter Cummins Turbo Diesel truck in for service at Fred Martin superstore I always deal with Joe Zink the commercial truck service manager. He is a perfect example of outstanding customer service. He never says no and always finds a way to figure something out whether it's a specific issue or just simply planning for service to get something done that could be a possible time constraint. I highly recommend talking to Joe And making an appointment if you have a 2500 series ram truck or higher class for service or support. Top notch A1! More

Service Went in for recall. Everyone was wonderful and quick. Went across the street to the lube place to get my tires rotated and the guy there was great. Ac Went in for recall. Everyone was wonderful and quick. Went across the street to the lube place to get my tires rotated and the guy there was great. Actually everyone at the speedy shop was great. More

Always a good experience My experiences with FMS have been excellent over the past 4 years. Working with my service advisor Greg K has been a pleasure as well. I would absolut My experiences with FMS have been excellent over the past 4 years. Working with my service advisor Greg K has been a pleasure as well. I would absolutely recommend FMS. More