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Fred Martin Superstore

Barberton, OH

4.7
2,643 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,643 reviews

October 10, 2018

Fast service and reasonabley priced. Taylor eas very good to keep me posted on my car. Fast service Wished when i picked up my car someone would have spoke to me about my car. Cashier g More

by SHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
October 09, 2018

Stay Away Like others have mentioned, Fred Martin Superstore will take every opportunity to scam you. We had a similar trade issue as seen below (extreme lowba More

by SMB Cars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple
October 06, 2018

Oil change Went in to get oil change. Service was excellent. Tim and rest of staff was extremely friendly and very helpful. Full service with a smile. Would More

by Lisa2285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shaum
October 05, 2018

Always great service The people there are always really nice and go out of there way to help you. Always seem to be on top of your vehicles service needs but don't try and More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
September 28, 2018

Great Inventory Great dealership, Bill King was great to work with, good inve tory and competitive pricing. Was dissappointed somewhat in my trade-in, but accepted it More

by Searayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL KING
September 23, 2018

Excellent service department I had a few odd problems with an older Grand Cherokee. They took care of them all for a reasonable price. Greg was very informative. More

by Typhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory kleibscheide
September 23, 2018

Worst delarsip I have ever been to We spent 3 hours starting with one guy then getting shuffled to the so called sales manager that told us we had to go meet him at the building next do More

by Fred Martin the worst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
September 21, 2018

2015 Grand Cherokee Cleanup I bought a used 2015 Grand Cherokee that needed some work prior to delivery. While the cosmetic repair work was well done, the car looks great, the at More

by Jimkf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim B.
September 19, 2018

Fast service ! I brought my Jeep in to get serviced and it was so fast that I could have stayed and waited I think...even tho there was a line of customers ahead of More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
September 19, 2018

Excellence Very friendly, professional, courteous nice guys and their prices are very good. Would recommend them to every! One. Service area has always been cle More

by Johnman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys in the oil change Dept and car wash were friendly and knowledgeable and quick.
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