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Fred Martin Superstore
Barberton, OH
2,643 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,643 reviews
August 31, 2018
it was good experience! Service is always great! Not a long ! Workers are always friendly and knowledgeable! Wont get oil changed anywhere else even if it a little ways to tr Service is always great! Not a long ! Workers are always friendly and knowledgeable! Wont get oil changed anywhere else even if it a little ways to travel! More
by gauzedoug13
Employees Worked With
Keith!
August 31, 2018
Oil services guys are the best in the biz. I was so very pleased with the whole experience, especially the gentleman who helped me . He was a new older guy and I am horrible with names .... I w I was so very pleased with the whole experience, especially the gentleman who helped me . He was a new older guy and I am horrible with names .... I would give him 10 stars 🌟 plus . More
by Todd Kaminski
Employees Worked With
I can’t remember and I’m not near my papwrwork
August 23, 2018
Oil change! I love all the guys over in the oil stations. Always willing to answer my questions and very thorough in their jobs! Their customer service is excel I love all the guys over in the oil stations. Always willing to answer my questions and very thorough in their jobs! Their customer service is excellent and I would recommend them! More
by GGG
Employees Worked With
Na
August 20, 2018
Recall and tire rotation I arrived at my scheduled appointment and my car was taken back promptly and politely.my questioned were noted and the vehicle was serviced and return I arrived at my scheduled appointment and my car was taken back promptly and politely.my questioned were noted and the vehicle was serviced and returned on time More
by Jim
Employees Worked With
Mike
August 14, 2018
Very Accommodating My van had an ignition issue which caused it to stop working. It was stranded and I had to have it towed to a dealership. Fred Martin accepted my van, My van had an ignition issue which caused it to stop working. It was stranded and I had to have it towed to a dealership. Fred Martin accepted my van, without appointment, spur of the moment, and had it fixed and back to me in a few days. I appreciate them taking my van in and helping me out. The van is working great now, thanks to their help! Their service receptionist, Brittany, and mechanic, Mike, were very helpful, knowledgeable, and professional. Thanks! More
by Jennifer Smee
Employees Worked With
Brittany, Mike
August 14, 2018
Live my car I love my new car. Dave did great job working with me and helping get what I needed. He understood that this was my first time buying and he explained I love my new car. Dave did great job working with me and helping get what I needed. He understood that this was my first time buying and he explained with great detail what should happen. More
by omgitsme33
Employees Worked With
Dave Chaboudy
August 14, 2018
Great experience We always have the best luck at Fred Martin. All of my family has bought a car through them. Convenient oil change, car wash, and tire rotation right We always have the best luck at Fred Martin. All of my family has bought a car through them. Convenient oil change, car wash, and tire rotation right across the street. Love my Jeep!!! More
by Jeepgirl
Employees Worked With
Nick, and Chris.
June 11, 2018
Above and beyond, excellent service! I had a warranty issue with Chrysler that I absolutely wasn't able to solve. They(FM) didn't make any promises, but said they would try to help me out I had a warranty issue with Chrysler that I absolutely wasn't able to solve. They(FM) didn't make any promises, but said they would try to help me out. They far exceeded my expectations! Some of it was luck, but it never would've happened if they weren't at least willing to try. I highly recommend these guys. More
by No
Employees Worked With
Rob Szabo was my salesman and whoever was in charge of the sevice dept. Tom?
May 28, 2018
Absolutely love my truck I went into Fred Martin looking for a used ram I had nick rizzoto as my sales man he went above and beyond to help me out I could not be any happier I I went into Fred Martin looking for a used ram I had nick rizzoto as my sales man he went above and beyond to help me out I could not be any happier I also referred my fiancé,brother,And parents to him all have new cars thanks to nick I would recommend anyone who needs a newer car to go see nick More
by Djoneszx10
Employees Worked With
Nick rizzoto
May 06, 2018
Great experience We went for a maintenance check/oil change. Always great customer service, always pleasant and helpful as to what is needed..Would definitely recomme We went for a maintenance check/oil change. Always great customer service, always pleasant and helpful as to what is needed..Would definitely recommend this service department to France. More
by Nancy1234
Employees Worked With
Scott
