Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,656 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,656 reviews
February 12, 2017
Good experience I had an excellent experience at Fred Martin Superstore. Dave Contantine was very helpful and I felt no pressure. I'd recommend Fred Martin Superstore I had an excellent experience at Fred Martin Superstore. Dave Contantine was very helpful and I felt no pressure. I'd recommend Fred Martin Superstore and Dave. More
by CRmarcum68
Employees Worked With
Dave Contantine
February 09, 2017
Awesome experience I used to cringe when I had to go into a dealership because of the games most of them play. I just leased my 2nd vehicle from Fred Martin in Barberto I used to cringe when I had to go into a dealership because of the games most of them play. I just leased my 2nd vehicle from Fred Martin in Barberton and both times have been great experiences. Chris Gurganis was the salesman and he was very knowledgeable and did an outstanding job guiding me through this process. Caring about the customer is an art that many businesses either fake or have forgotten. The people at this dealership have made me feel valued and I would recommend Chris and the rest of his team to anyone looking for a car. More
by Drew
Employees Worked With
Chris Gurganis
February 04, 2017
excellent service joe zink is great bad wheel bearing and it was still under warranty and they fixed it the day after I called. joe zink has always been excellent to work with bad wheel bearing and it was still under warranty and they fixed it the day after I called. joe zink has always been excellent to work with More
by doug
Employees Worked With
joe zink
February 03, 2017
Overall service The people at Fred Martin are all top notch! We all have vehicle issues from time to time. These folks make those problems go away with the least a The people at Fred Martin are all top notch! We all have vehicle issues from time to time. These folks make those problems go away with the least amount of stress and at a very reasonable price. More
by Nick Q
Employees Worked With
Bob, Lonnie, Tom
January 31, 2017
Service Center Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a renta Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a rental similar to our vehicle and had our car ready by end of the day. Very informative and listened to our concerns. More
by Leslie Hookey
Employees Worked With
Ray Howard
January 29, 2017
Free oil changes for 3 years with every car purchase! The Fred Martin staff and salesman are some of the easiest car dealer employees to work with. There's no pressure to buy and they are only looking to The Fred Martin staff and salesman are some of the easiest car dealer employees to work with. There's no pressure to buy and they are only looking to help. Once you buy a car you get three years a free oil changes at their Quick Stop oil change and car wash. Fred Martin is definitely the better bang for your buck compared to other dealers. More
by James Howard
Employees Worked With
Bruno
January 28, 2017
New tires Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. More
by Annie42
Employees Worked With
Scott Keener
January 14, 2017
Helping a veteran Went in to see what I could get with what I had to work with. Wanted van, saw mini van I liked.With the help from Michael Blasdel I was able to get it Went in to see what I could get with what I had to work with. Wanted van, saw mini van I liked.With the help from Michael Blasdel I was able to get it. Thank You Mike you went out of your way to help me. Thanks...... More
by papagrizzlybear
Employees Worked With
Bill and Josh
January 10, 2017
Great Service Had a very professional comfortable experience. treated with respect and very straight forwardness. Would highly recommend working with Anthony. He Had a very professional comfortable experience. treated with respect and very straight forwardness. Would highly recommend working with Anthony. He was very knowledgeable and courteous. More
by satisfied
Employees Worked With
Anthony Goodson
January 07, 2017
Courteous The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 an The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 and have been treated so well at the service department that I never considered using anyone else. The salesman texts or emails periodically to check on the car too. More
by satisfiedcustomer
Employees Worked With
Sorry, bad with names
